Elevate your customer service skills with Intact as a Bilingual Sales and Customer Service Associate in Ottawa. Provide exceptional support and build relationships with clients through inbound communication. In this role at Intact, you'll leverage strong communication abilities and customer service experience. The position involves assisting customers with their insurance needs and guiding them on suitable products. With a focus on growth opportunities, you’ll receive mentoring and have access to hybrid work opportunities after training. Key Responsibilities:
- Advise clients on home and auto insurance products
- Handle inbound calls with exceptional service
- Promote and cross-sell insurance products effectively
- Process payment method changes promptly
- Resolve customer inquiries efficiently and professionally
Requirements:
- Minimum one year of customer service experience
- Bilingual in French and English is essential
- Previous sales experience is highly desirable
- Strong communication and tech-savvy skills
- Ability to multitask under pressure
Shape your customer service career with Intact while making a meaningful impact in clients' lives. #J-18808-Ljbffr