Job Responsibility:

This position plays a crucial role in facilitating the smooth flow of goods from us to our customers without being late and always meeting datelines.

Responsibilities:

- You monitor shipping activities and persistently follow up with related parties until the shipment reaches its destination without being late.
- Resolve any issues or delays in the shipping process before it impacts our customers.
- You are fully responsible for the end-to-end processes: Purchase Order processing, Shipment Documentation, Shipment Preparation, Carrier Tender, Delivery Confirmation, Shortage/Wrong/Damaged Item Claims, and Invoicing.
- Manage the maintenance, preparation, and routing of purchase orders.
- Manage the Transportation Management System (TMS) processes for large retailers.
- Master ALL Routing Guides and create necessary documentation.
- Track ALL shipments statuses and update reports regularly.
- Coordinate all aspects of logistics, including booking shipments, arranging transportation, and managing documentation.
- Communicate with freight forwarders, carriers, and customs brokers to ensure timely and cost-effective delivery of goods to customers.
- Prepare export documentation such as commercial invoices, packing lists, DG Docs and certificates of origin.
- Ensure compliance with import requirements of various countries/clients.
- Work closely with the sales team to meet customer requirements and delivery deadlines.
- Maintain accurate records of shipments, invoices, warehouse documentation, and logistics activities.




- Ensure all outbound shipments have been invoiced and copies sent to customers as per their protocols.
- Ensure our invoices are posted on our customers payment gateways to ensure timely payments and notifications of deductions.
- Submit to customers back up documentation and supporting materials to support the reversal of invoice deductions.
- Continuously optimize processes to improve efficiency and reduce costs.
- Other tasks as assigned.

Qualifications:

- Ability to work with no supervision and track multiple processes.
- Outstanding organizational and coordination abilities.
- Efficient in utilizing to-do lists or any related apps so not to forget any deliverables or pending tasks.
- Excellent verbal and written English communication skills with the ability to interact persuasively with internal teams and external partners.
- Detail-oriented and meticulous with strong organizational and problem-solving abilities.
- Ability to work under pressure within tight datelines and manage multiple priorities at the same time.
- Computer-savvy with a working knowledge of ERP software's.
- Ability to keep work area neat, clean, and organized.

Job Type: Full time

Pay: $18.49-$20.49 per hour

Schedule:

- Day shift
- Monday to Friday
- Weekends as needed

Application question(s):

- Which US or Canadian Retailer's TMS platforms do you have more than 1 year experience in?

Experience:

- Transportation management systems (TMS): 1 year (preferred)
- ERP systems: 1 year (preferred)
- Inventory management: 1 year (preferred)

Work Location: In person

📌 Shipping Office Admin (Surrey)
🏢 MoltonRox Solutions
📍 Surrey