Remote Customer Service Team Lead - Coaching & Escalation (Ottawa)

Remote Customer Service Team Lead - Coaching & Escalation (Ottawa)

19 Oct
|
MWI Animal Health
|
Ottawa

19 Oct

MWI Animal Health

Ottawa

AmerisourceBergen's Innomar Strategies unit in Canada seeks a Team Lead, Customer Service to oversee daily operations, coach a team of representatives, and ensure a high-quality patient and provider experience.

You will monitor workflows, manage escalations, report on KPIs, and partner with other departments to drive improved service levels in a remote-capable setting across Canada.

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📌 Remote Customer Service Team Lead - Coaching & Escalation (Ottawa)
🏢 MWI Animal Health
📍 Ottawa

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