Job Responsibility:

Mandatory Qualifications:

- Bachelor's degree required.
- Experience in sales.
- Experience with attention to fine details.
- Experience in customer service.
- Well-spoken English Verbal and Written
- Proficiency in Microsoft Office Suite.

Responsibilities:

- Emailing customers tailored to the products they ordered, ensuring high-quality customer service.
- Prepare shipping labels and customs documents for North American customers.
- Call customers to upsell parts and services after they make their purchase.
- Discuss preferred shipping options with customers via phone calls.
- Conduct monthly analysis of profits for each order to identify trends and opportunities for improvement.
- Process phone orders efficiently and accurately.
- Preparing invoices

Additional Requirements:

- Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
- Strong communication skills in English and French.
- Proven sales experience with a focus on customer relations.
- Highly organized with exceptional attention to detail.

What We Offer:

- Competitive salary.
- Free parking.
- Work hours from 10 am to 5 pm.




- Opportunities for professional development and fast advancement.
- A agile and supportive work environment.
- Multitude of shops nearby.

How to Apply: Please send your resume and a cover letter highlighting your qualifications and experience to View email address on ca.edajobs.com

Join our team and help us provide exceptional service to our customers!

Job Types: Full-time, Fixed term contract

Pay: $19.00-$23.00 per hour

Expected hours: 35 per week

Benefits:

- Casual dress
- On-site parking

Schedule:

- Monday to Friday

Job Types: Full-time, Fixed term contractContract length: 12 months

Pay: $20.00-$25.00 per hour

Expected hours: 35 - 37 per week

Benefits:

- Casual dress
- On-site parking

Schedule:

- Monday to Friday

Application question(s):

- How many years of sales experience do you have?
- Do you have experience doing detailed administrative work?
- How many years of customer service experience do you have?

Education:

- Bachelor's Degree (preferred)

Experience:

- sales: 1 year (required)

Work Location: In person

Application deadline: 2024-08-01Expected start date: 2024-08-01

📌 Customer Service Specialist (Operations) (Scarborough)
🏢 House of Contractors
📍 Scarborough