Job Responsibility:

About Us - Join Our Team!

At Isaiah Tubbs Resort & Conference Centre, we believe exceptional guest experiences start with an amazing team. Nestled along the scenic shores of West Lake in Prince Edward County, we offer a unique blend of rustic charm and warm hospitality.

Our resort features a variety of accommodations — from cozy cottages and beach houses to spacious lodge suites — providing guests with a memorable escape. We offer diverse amenities, including beach volleyball, tennis, and water sports, along with relaxing spaces like our private sandy beach and seasonal outdoor pool.

Dining at our on-site restaurant, The Knoll, showcases locally inspired cuisine with stunning lake views, while the Sandbar Lounge offers a curated selection from nearby wineries, breweries, and cideries. Our venue also hosts unforgettable weddings, conferences, and special events, making each day exciting and dynamic for our team members.

As part of our team, you'll join a supportive environment where collaboration, creativity, and growth are encouraged. Whether you're helping guests check in, preparing delicious meals, or setting up memorable events, your contributions will make a lasting impact.

Located near Sandbanks Provincial Park and surrounded by the vibrant culture of Prince Edward County, working at Isaiah Tubbs means not only being part of an incredible team but also enjoying one of Ontario's most beautiful regions.

If you're passionate about hospitality and want to be part of a dynamic, guest-focused team, Isaiah Tubbs Resort is the perfect place to grow your career.

Isaiah Tubbs Resort & Conference Centre is owned by the Sunray Group, one of Canada's fastest growing hospitality and development companies.

General Responsibilities:

1.Adhere to company policies and regulatory requirements outlined in the employee manual.

2.Foster positive, professional relationships with fellow team members by promoting effective communication, conflict resolution, and teamwork to ensure a safe, respectful, and harassment-free workplace.

Supervisory Responsibilities:

3. Supervise, assist, and support all Front of House (FOH) team members to deliver exceptional service.

4. Assist in recruiting, training, orienting, and disciplining FOH employees to uphold high standards of performance and professionalism.





5. Promote productivity and efficiency throughout the Food and Beverage (F&B;) department.

6. Oversee all catering areas during meal and non-meal periods, with particular attention to peak hours and special event timelines to ensure smooth operations and guest satisfaction.

7. Enforce sanitary practices for safe food handling and uphold cleanliness standards in all FOH areas.

8. Foster teamwork, communication, and mutual respect to maintain a positive working environment.

9. Utilize creativity to enhance service delivery and operational efficiencies.

10. Manage all aspects of meetings, banquets, weddings, and events, including setup, teardown, presentation, and meeting group requirements.

11. Ensure all furniture, fixtures, and equipment (FF&E;) are clean, well-maintained, and fully operational.

12. Support event planning by providing input and assistance to ensure successful execution.

13. Meet with group coordinators to understand and fulfill meeting requirements effectively.

Customer Service:

14. Deliver outstanding customer service to all guests, visitors, and employees.

15. Create memorable experiences that exceed guest expectations by incorporating personalized touches, proactive service, and attention to detail.

16. Provide guidance to Food & Beverage Servers to ensure service quality is consistently maintained.

Technical Responsibilities:

17. Maintain working knowledge of operational equipment, including voicemail systems, POS machines, and other relevant tools.

18. Develop and maintain proficiency in department-related computer programs.

Qualifications:

Must have:

1. Secondary school diploma or vocational equivalent.

2. Valid Ontario driver's license (G or G2).

3. Ability to handle moderate physical exertion; standing, walking, pushing, pulling, shoveling, and lifting items up to 30 kg.

4. 2-4 years of experience in Food & Beverage.

5.



Smart Serve Certification.

Preferred:

6. Previous experience in an F&B; leadership role.

7. Previous experience in a hotel or resort setting.

8. College diploma or degree in Hospitality or a related field.

9. Familiarity with Silverware POS or similar F&B; software.

Abilities:

10. Self-motivated with strong leadership skills to inspire and guide team members, utilizing coaching techniques, recognition programs, and clear communication to drive performance.

11. Excellent problem-solving and multi-tasking abilities.

12. Strong attention to detail, with the ability to prioritize, organize, and follow up effectively.

13. Dedicated to promoting and maintaining a positive customer service culture for guests, team members, and partners.

Training in all vocational aspects of the role is provided.

Depending on the length of service or whether the position is regular or temporary, it provides additional benefits to team members:

- Vacation and Bereavement leave

- Health insurance - life, disability, dental, employee assistance, vision care

-Discounts on International Choice Hotels including Ascend Hotel Collection, Comfort Inn, Quality Inn, and Clarion.

- Discounts on Sunray Group Hotels

- Discounts on Resorts of Ontario affiliated properties.

We provide uniforms and name tags, and outerwear, depending on the needs of the position.

We are committed to an inclusive, barrier-free selection process and work setting, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Alternatively, you can submit your application to View email address on ca.edajobs.com.

If contacted for an employment opportunity, please advise if you require accommodation at any stage of the recruitment process.

Job Types: Full-time, Permanent

Pay: $21.00-$23.00 per hour

Benefits:

- Discounted or free food
- On-site parking

Flexible language requirement:

- French not required

Schedule:

- Day shift
- Holidays
- Morning shift
- Night shift
- Weekends as needed

Ability to commute/relocate:

- Prince Edward, ON: reliably commute or plan to relocate before starting work (preferred)

Licence/Certification:

- Smart Serve (preferred)

Work Location: In person

Application deadline: 2025-03-25

📌 Dining and Events Manager (Prince Edward)
🏢 Isaiah Tubbs Resort
📍 Prince Edward