The Opportunity Are you a passionate and driven leader with a commitment to enhancing the lives of seniors? As a General Manager at Chartwell, you will play a key leadership role in creating a vibrant, welcoming, and protected environment for residents and staff alike. Oversee high-quality care, services, and programs that support resident wellness and satisfaction

- Lead, mentor, and support department managers and staff
- Ensure compliance with health, safety, and legislative standards while monitoring quality assurance
- Manage budgets, monitor financial performance, and support occupancy growth
- Foster community engagement, address resident/family concerns, and contribute to strategic planning and culture-building
- Collaborate leadership team to ensure smooth operations and participate in the Manager on Duty rotation

Minimum two years in a leadership role within the retirement or hospitality industry

- Proven skills in operations, team leadership, financial planning, and customer relations
- Graduate of a post-secondary diploma or degree program in nursing,



social work, gerontology, hospitality, or business
- Self-directed, accountable, and effective at building collaborative teams
- Proficient in Microsoft Office and residence management systems
- Ability to assess, plan, and implement processes for resident care, staff development, and operational efficiency
- Knowledge of provincial health regulations and retirement residence legislation
- A safe, inclusive workplace where you’re supported and appreciated
- A warm, welcoming culture inspired by our vision of making people’s lives better, driven by our mission to create happy, healthy, and meaningful lives for our residents

Ability to work flexible hours including some evenings and weekends

- Some travel may be required
- Comfort using AI and other digital platform systems and tools to support daily work
- Clear Criminal Background Check, VSS and TB Test where required

📌 General Management Support Manager (Newmarket)
🏢 Chartwell Retirement Residences
📍 Newmarket