Enterprise Account Manager

Montreal, Quebec | Customer Success | In office | Full-time

Planned is an event management platform that helps companies streamline their meetings & event booking process. We make it easy for anyone to plan successful events while giving finance teams the visibility and control they need to maximize their budget. Own a book of signed enterprise accounts as the commercial driver of expansion—bringing in new users, business units, geographies and product lines.

Systematically grow share of wallet across accounts such as EY, Airbnb, DoorDash, Lego, OpenAI and Honda.

Identify and convert untapped pockets within existing accounts: new regions, event categories and stakeholder groups not yet on the platform.

Lead all commercial negotiations—renewals, multi-year extensions, MSA amendments, rate‑card changes and new product sales.

Maintain executive relationships with Directors, VPs and C‑level sponsors who can mandate Planned across an organization.

Partner with CSMs, Implementation, Supply and Finance—pulling in the right people at the right moment to win the deal.

4–7 years of enterprise B2B account management, expansion sales or strategic accounts experience—ideally in SaaS,



marketplaces or transaction‑based platforms.

- A track record of growing six‑ and seven‑figure accounts year-over-year, with numbers you can speak to.
- Multi‑stakeholder, multi‑region seller—able to read a global org chart and find the right entry points across Procurement, Travel, Marketing, Events and Finance.
- Commercially fluent—rate cards, take rates, MSAs, multi‑year structures and ROI cases for finance audiences are your native language.
- Executive presence—you can hold your own with a CFO, CMO or Chief Procurement Officer in writing and in person.
- Industry experience in events, hospitality, business travel or strategic procurement.

Sold into both Procurement and end‑user buyers inside the same account.

French, Spanish or other languages—useful as we grow internationally.

Culture of high performance, solid talent density and in‑person collaboration.

Health, dental, vision and psychology insurance.

Bus pass subsidy or indoor parking.

Stocked up snacks and lunches in office twice per week.

Dog‑friendly office.

Relocation support, if needed.

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📌 Account Manager - Full Time (Montreal)
🏢 Planned
📍 Montreal