Solutions Architect - Professional Services

Employment Type: Full Time

Location: Canada - Remote (0002)

This is a flexible position and has the option of working in our Toronto office full time, hybrid throughout the week or working entirely remotely within Canada.

As a Solutions Architect, you are the technical lead on Vena implementations acting as the subject matter expertise on both domain and product knowledge for our customers, providing well-laid out design, and overseeing the technical delivery of the project performed by the project team.

Lead the architectural design of Vena implementation projects, ensuring best practices are applied and solutions will be adopted by customers.

Support the project team during configuration and testing, identifying and communicating key risks along the way.

Facilitate workshops with customers to elicit business and technical requirements, aligning these with project scope and budget.

Serve as a trusted advisor and subject matter expert to customers in areas such as change management, business process design, process improvements and analytics

Evaluate existing solutions in customer tenants to identify optimizations or enhancements that drive more value for the customer





Deliver high levels of customer service, over-delivering on customer expectations

Provide meaningful, timely feedback and progress updates to the project team including project sponsor, project manager and consultants

Foster a robust relationship with Product Management to provide product feedback, advocate for customers and prepare PS team to use newly released features

Travel (as required) to client sites

Subject matter expertise for planning and reporting within the FP&A; context

- Demonstrated knowledge of formal implementation methodology (requirements gathering, solution design, etc.)
- You are a creative thinker who finds ingenious ways to resolve business problems and finds it exciting, ensuring solutions perform well
- You are a trusted advisor for the most recognized customers in the world, helping them to achieve their business goals
- Passion for business analytics, modeling and planning
- Interest in AI and willingness to explore AI-driven solutions to enhance performance and drive efficiencies

Base salary range 106,250 - 143,750 CAD

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📌 Solution Architect (H/F) remote (Toronto)
🏢 Vena
📍 Toronto