Become an integral part of Agility PR Solutions as an Account Manager focused on SaaS client growth and retention. Build relationships and develop strategic account plans in a fully remote environment.
As an Account Manager at Agility PR Solutions, you'll manage a portfolio of mid-market clients, driving retention and expansion through consultative relationships. Your role emphasizes understanding clients' business goals and providing tailored solutions that lead to measurable impacts. This position is designed for those with a knack for strategic conversations and a passion for customer success.
Key Responsibilities:
- Serve as primary relationship owner for mid-market accounts
- Develop and execute strategic account plans for client alignment
- Conduct renewal discussions and contract negotiations
- Identify upsell and cross-sell opportunities to achieve growth
- Deliver quarterly business reviews showcasing platform value
Requirements:
- 2+ years of B2B SaaS account management experience
- Proven success in renewal and expansion growth
- Solid understanding of SaaS metrics and customer relationships
- Excellent communication and relationship-building skills
- Proficiency in CRM tools like Salesforce
Leverage your expertise in account management to enhance client engagement and drive growth at Agility PR Solutions.
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