Facility Manager III

ensures that client facilities are operated and maintained cost-effectively, safely, efficiently as per the operating parameters of the Statement of Work and management contract. This job is accountable for the management, financial and operational performance of a facility or group of facilities within a region. The Facility Manager III is the primary BGIS representative for day-to-day contact with the Client and the Tenants for performance of the contract. The FM III will manage a portfolio of properties across Canada for a specific client user base.

Exemplify Customer Service and Create Memorable Customer Experiences

Is the single point of contact for a portfolio of properties and all facility related requests.

Manages customer relationships and provides proactive communications.

Builds strong relationships with end users and is a trusted partner with the assigned line of business/client.

Creates presentations for client consumption showcasing trends & providing valued insights and recommendations that support the operations of a first-class facility.

Responds to incidents and ensure timely resolution of facility requests with insightful & proactive communication with concerned parties.

Provides a “white glove” service level and experience for a portfolio of properties with a high touch need.

Effectively manages escalations with a sense of urgency congruent with client expectations.

Financial Control

and capital project expenditures) and be able to defend the logic to superiors and clients.

Using financial reports, perform monthly budget, analyse and re-forecast allocations as necessary.

Meet annual targets as per contractual performance indicator.

Facilities Management

Manages facilities with square footage of 500,000 square feet.

Manage all aspects of facility requests including oversight and monitoring of all work orders, escalations, preventative maintenance activities, incidents and small projects.

Properties generally have single tenants with simple building operations component e.g.



Liaison with Client and Tenant on day-to-day facility management activities.

perform all maintenance to ensure asset integrity and value of all building systems and architectural components.

Ensure compliance with corporate and legislated policies, procedures, practices and guidelines related to environmental, building code and health and safety issues by applying cursory knowledge of legislation related to these areas.

Prepare tender documents for RFP, tender and analyse bids

Negotiate best possible terms and prepare contract documents.

Approve service contracts up to authority level.

Monitor sub-contractor performance.

Prepare strategic analysis of properties considering financial indicators, market analysis and long-term project plans.

Monitor service level request from clients and ensure that they are within the scope of the contract; prepare service level change orders as required.

Annual Building Inspection (ABI):

Perform annual inspection of all sites and evaluate the condition of all building components.

Derive a project plan for future maintenance activities and input into Capital Planning.

Tenant Service work:

Performance Evaluators.

Monitor results of various contract service performance indicators and develop action plan for deviations.

Meet all service level performance indicators.

People Management

Supervise Team Member(s) including directing activities, establishing goals and objectives, performance evaluation and communicating vision for operations and maintenance; supervise facility managers.

Five to ten years’ experience in a property/facility management environment.

Excellent communication and relationship management skills.

Excellent people management skills.

Excellent business management/development skills.





Excellent at planning and organising.

Knowledge of building standards and requirements.

Strong computer skills.

Strong customer focus.

Strong technical knowledge.

English is required because you will be dealing with English-speaking customers as part of your job.

Certified Facility Manager through International Facility Management Association (IFMA).

Certified Property Manager through Institute of Real Estate Management.

Facility Management Administrator Designation through Building Owners and Managers Institute (BOMI).

Real Property Administrator through Building Owners and Managers Institute (BOMI).

Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

BGIS is a global leader in integrated facility management services. With a combined team of over 10,000 globally, BGIS relentlessly focuses on delivering creative service solutions that create value for its clients. Globally, BGIS manages over 50,000 facilities totaling more than 600 million square feet across several markets including government, higher education, utilities, telecommunications, financial services, oil & gas, healthcare and cloud enterprise. In addition to managing a diverse portfolio of corporate offices, retail, colleges, hospitals and industrial assets, BGIS is a world leader in the management of data centers and other critical environments.

At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric if our organization. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!

Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant's accessibility needs due to disability.

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📌 Facilities Planning Coordinator (Montreal)
🏢 BGIS
📍 Montreal