This is a hybrid role based partly in our Montreal office and partly remote.

Position Description

We are looking for a Bilingual Software Quality Analyst. In this role you will be responsible for executing quality testing on our software solutions. This will include working on the newest features of our software, individual defects, and regularly testing critical business processes by utilizing solutions. Under minimal supervision, you will play a key role within the team, understand and apply quality assurance and software testing concepts and practices. We are seeking a bilingual representative to help support our French-speaking customers in the province of Quebec and our English-speaking customers outside of the province of Quebec.

Responsibilities

Assess the condition and quality of software builds, bug fixes and interim releases

Test and certify software defect fixes and new functionality by executing functional, application and regression tests for software releases

Clearly document, communicate and elevate all risks and issues

Write clear defect reports for identified software and functional defects based on testing results

Work quickly and thoroughly in a fast-paced environment to achieve timeliness and objectives

Help guide teams to deliver high quality products to our customers





Work closely with internal teams to communicate complex issues and ensure a good understanding of the software

Ensure consistency and accuracy of translations across multiple products

Training

Classroom-style, on-the-job with a mentor, and online courses

Requirements

Fluent in French and English

Associate degree in related field or equivalent work experience

Experience with software testing preferred

Ability to think critically, problem solve and take initiative

Exceptional communication and organizational skills

Strong attention to detail

Ability to multitask in a fast-paced environment

Ability to travel to the United States for additional company-paid training, if offered

Benefits

We strive to offer an environment that provides our associates with the right balance between work and family. We offer a comprehensive benefits package including:

Medical, dental, vision, and life insurance

Pension plan (100% company match up to 6%)

Professional development and training

Promotion from within

Reynolds offers a hybrid work schedule, based on position eligibility. Following completion of your training period, eligible associates may work-from-home up to two days per week.

Paid vacation and sick days

Referral bonuses

Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal prospect employer.

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📌 Bilingual Software Quality Assurance Analyst (Montreal)
🏢 The Reynolds and Reynolds
📍 Montreal