Gaming: Welcome to the world of land-based gaming. At Light & Wonder, it's all about the games, and our Gaming team builds cutting-edge technology, products, and content for the most iconic casinos and operators across the globe. At Light & Wonder, we are committed to making the best games in the world. We are looking for smart, passionate, and creative people to join our team and help us transform the gaming world. We are a global, industry-leading gaming technology company that embraces challenge, fosters an inclusive culture, values integrity, innovation and winning, and is committed to developing and supporting its people. As a member of our award-winning Field Service team, you will be instrumental in installing, maintaining and troubleshooting our award-winning games at our customer sites. If you are ready to play ... come join us and let's make games! In this Customer facing role you will

Perform Preventative maintenance on EGM's (Electronic Gaming Machines), ETG's (Electronic Table Games), and equipment, keeping in accordance with Gaming Commission and company standards and specifications.

Ensure proper operations of the EGM's, and ETG's via diagnostic tests, software settings, and functional testing.

Navigate Management Terminal (MT) daily to verify EGM's status.

Where applicable, assemble and prepare accessories for installations per change order.

Complete accurate Incident Reports in accordance with the Gaming Commission and company standards.

Complete required maintenance records in a clear and precise manner.

Adhere to L&W;'s Field Service established standards, policies, and procedures.

Follow L&W;'s safety procedures (vehicle safety, loading games, ladder use, and electricity).

Stay current with all Light & Wonder Field Advisories and eLearning.

Review customer issues with management,



and technical lead as they arise.

One year experience in the assembly, testing, and repair of electronic gaming devices, or six months experience and related gaming school certificate of completion, or equivalent.

Perform basic troubleshooting techniques in isolating and correcting problems down to an assembly level

Basic knowledge of electricity, electronics, and mechanics of gaming type devices

Basic understanding of network communication, and network troubleshooting

Transport heavy equipment using proper moving devices

Basic knowledge of PC operation, and security risks relating to PC operation

Basic Microsoft Office skills (Outlook, Word, Excel, and Power Point)

Ability to read and understand Light & Wonder schematics and service manuals

Able to prepare conversion projects or installations with limited or no supervision

Ability to maintain valuable customer relations, both internally and externally

Basic knowledge of current Light & Wonder gaming devices to the assembly level

Travel requirements may include working at other facilities within our department

High school diploma or equivalent. College level electronics training helpful.

In order to ensure L&W; complies with its regulatory and contractual commitments, as a condition to hiring and continuing to employ its employees, L&W; requires all of its employees to meet those requirements that are necessary to fulfill their individual roles. Light & Wonder, Inc. is the leading cross-platform global games company. Through our three unique, yet highly complementary businesses, we deliver unforgettable experiences by combining the exceptional talents of our 7,000+ member team, with a deep understanding of our customers and players. We create immersive content that forges lasting connections with players, wherever they choose to engage. At Light & Wonder, it's all about the games.

📌 Field Service Technician (Technicien Service Clients) F/M (Montreal)
🏢 LNW Gaming Canada
📍 Montreal