Maximize customer relationships as an Account Manager at Absorb, focusing on upsells and client retention. This remote-first role invites you to contribute meaningfully while shaping account management practices.

As an Account Manager, you will own your book of business while driving customer adoption of Absorb’s platform. Your success hinges on increasing net retention through proactive relationship management and identifying new upsell opportunities. Collaborate with internal teams to enhance the client lifecycle, ensuring long-term partnerships and expanded revenue.

Key Responsibilities:

- Drive net dollar retention through upselling and relationship management
- Lead contract renewals to grow Annual Recurring Revenue




- Identify and close new opportunities within assigned accounts
- Create client proposals and statements of work
- Manage sales pipeline and report on progress

Requirements:

- Post-secondary degree in business or related field
- 1-2 years in client relationship management
- Strong communication and organizational skills
- Ability to thrive in quick-paced environments
- Outgoing nature with a sales-driven attitude

Leverage your skills in client relationships and upselling to help Absorb achieve new heights in customer success.
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📌 Account Manager/Client Service Representative (Montreal)
🏢 Absorb Software
📍 Montreal