Personally manage escalated or complex client situations, ensuring timely and professional resolution.

SALES & PERFORMANCE

Take ownership of commercial performance across both showrooms, including sales targets, profitability, conversion, and average transaction value.
Analyze results, identify performance gaps, and implement explicit action plans.
Ensure disciplined daily use of the CRM to drive client follow-up, retention, and future sales.
Maintain robust financial discipline around expenses and budget management.
Create clear development plans that support career progression and stronger individual performance.
Conduct regular coaching conversations and structured performance reviews.
Build a culture centred on accountability, collaboration, performance, and service excellence.
Identify performance concerns early and manage them constructively and consistently.
Oversee merchandising, maintenance, replenishment, and overall showroom presentation.
Manage scheduling, time tracking, absences, and payroll-related inputs.
Maintain strong oversight of customer orders and alteration turnaround times.
Manage commissions, deposits, cash closing procedures, and financial variances.
Travel regularly between both locations to maintain a strong and visible leadership presence.




Identify new business development opportunities across the Montreal and Laval markets.
Build relationships within local business communities, partnerships, events, and professional networks.
Support opportunities connected to weddings, corporate events, and other key sales occasions.
Partner with Head Office on sponsorships, partnerships, and local marketing initiatives.
Multi-location leadership experience is considered a strong asset.

- Robust commercial instincts with a demonstrated ability to meet and exceed targets.
- Ability to understand key performance indicators and translate results into clear action plans.
- Strong CRM discipline and a commitment to consistent client follow-up.
- Experience with Zoho is considered an asset.
- Ability to manage multiple priorities, teams, and markets simultaneously.
- Knowledge of fashion, menswear, or made-to-measure clothing is considered an asset.
- Fluency in both French and English, written and spoken, is required.
- A valid Canadian driver’s licence and the ability to travel regularly between Montreal and Laval.

Corporate Culture
District performance bonus.
Three weeks of vacation from the start.
Computer and cellphone allowance.
Ongoing training and professional development opportunities.

📌 Regional Director, Business Development (Montreal)
🏢 JRoss Recruiters
📍 Montreal