Drive innovation with McKesson as a Senior Integration Developer focused on enhancing our cloud contact center platform. Use your integration expertise to shape seamless customer experiences.

In this senior role, you'll play a vital part in developing and optimizing Five9 solutions while collaborating with architects, product teams, and business stakeholders. You’ll manage contact center integrations, support platform modernization, and contribute to AI-powered customer engagements. Your experience will be key in transforming the customer journey across various communication channels.

Key Responsibilities: • Design and configure Five9 contact center solutions for optimized performance • Maintain voice, chat,



and digital engagement configurations • Support migration from legacy systems to Five9 platform • Collaborate with teams to resolve integration and routing issues • Mentor team members on best practices and operational excellence

Requirements: • 7+ years in contact center engineering or related technology • 5+ years configuring Five9 or equivalent platforms • Robust communication skills with technical teams • Experience with middleware integrations like MuleSoft • Bachelor's degree in Computer Science or related field

Elevate your career in integration development by leveraging your technical skills to impact healthcare solutions at McKesson. #J-18808-Ljbffr

📌 Senior Integration Developer at McKesson (Mississauga)
🏢 McKesson
📍 Mississauga