Transform healthcare experiences as a Senior Digital Agent Developer at McKesson. Innovate with AI-powered solutions while enhancing customer interactions across various channels.
In this role, you will design, build, and optimize conversational AI agents within the Sierra Agent OS framework. Working closely with platform engineers and architects, you will ensure scalable AI experiences that seamlessly integrate into the contact center. Your hands-on experience with AI solutions will guide you in refining agent capabilities and improving overall customer satisfaction.
Key Responsibilities:
• Design and optimize AI agents using Sierra Agent OS
• Develop reusable models for diverse use case applications
• Analyze conversation data to enhance performance metrics




• Collaborate with engineers on multi-LLM orchestration
• Support testing and deployment of AI solutions
Requirements:
• 2+ years of experience in AI agent development
• Bachelor's degree in Computer Science or related field
• Skills in prompt engineering and conversational design
• Working knowledge of APIs and CI/CD pipelines
• Solid problem-solving and collaboration abilities
Leverage your expertise in conversation AI to lead transformative projects at McKesson!
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📌 Senior Digital Agent Developer at McKesson (Mississauga)
🏢 McKesson
📍 Mississauga