DescriptionThe Site Operations Manager is the senior operational leader for a Sentrimax Maintenance, Repair, and Overhaul (MRO) facility and holds full, day-to-day responsibility for the site. This role is accountable for safety, quality, on-time delivery, people, and site-level cost performance across all shop, field service, parts, and rental activities. The Site Operations Manager leads all site personnel, directly and through shop management, and is the site’s primary point of contact for customers, vendors, and auditors. Working closely with the company’s leveraged functions, including Sales, Finance, and Human Resources, the Site Operations Manager ensures the site delivers mission-critical centrifuge maintenance, repair, and overhaul services on time, on budget, and in accordance with ISO 9001:2015 requirements. The Site Operations Manager reports directly to the Company's Chief Operating Officer (COO).Key Responsibilities:Site Leadership & AccountabilityHold full day-to-day responsibility for the Edmonton site, including safety, quality, on-time delivery, productivity, and customer satisfactionSet site priorities, allocate resources, and make operational decisions to meet commitments to customers and the businessLead all site personnel, including shop management, office staff, and field service technicians, directly or through supervisorsEstablish, track, and report site key performance indicators (KPIs) to the COO, such as safety incidents, turnaround time, on-time delivery, labour utilization, rework,



and job marginBuild a site culture of safety, accountability, and continuous improvement aligned with Sentrimax’s values of excellence, transparency, and integrityServe as the senior site representative with customers, vendors, auditors, and visitorsEnsure the accuracy and timeliness of site data entered into the company’s ERP and timekeeping systems, including job, labour, purchasing, and inventory recordsOperations & Job ExecutionOversee the full job lifecycle, from receiving, disassembly, and inspection through quoting, parts procurement, repair and machining, reassembly, testing, shipping, and site installationOwn shop scheduling, capacity planning, and workload balancing across shop and field service activities Monitor and optimize repair turnaround times, labour utilization, and shop capacity through data analysis and workflow improvementEnsure accurate and timely quotes for repair and field service work in partnership with Sales and EngineeringManage change orders and ensure scope, pricing, and schedule changes are properly communicated and executedCommunicate job progress, delays, and issues proactively to customers and the sales teamOversee site support for parts sales and rental equipment activitiesWorking with Leveraged Functions (Sales, Finance & HR)Sales: Partner with Sales and Business Development on customer requirements, quoting, pricing inputs, and site capacity to support current work and key

📌 Site Operations Manager (Edmonton)
🏢 Sentrimax Centrifuges
📍 Edmonton