POSITION BACKGROUND:TheService Representative is integral to Ketek's operations and is essential inassuring Client retention through the provision of hands-on customer service. The career growth of a Service Representative is dependent upon personalinterest, inclinations, and abilities.CORE DUTIES:Establishand promote excellent relationships through clear and accurate communication; Takeinstructionfrom Dispatch and/or act to ensure tasks are completed in a safemanner; Install,troubleshoot, maintain, demobilize Ketek equipment for the benefit of theClient; Using,cleaning,and maintaining the different tools required at the worksite; Whennot in the field, will work in the shop and complete duties as required, underthe direction of a Shop Foreman; and Follow instruction from Dispatch; Takeresponsibility for all related site functions; Performroutine onsite housekeeping duties; Operatevehiclesin a safe manner; Fillrequired paperwork; Abilityto successfully complete safety training as required on an ongoing basis; Observeall safety procedures and use proper Personal Protective Equipment; andPerformother related duties as required.Represent Ketek in a light that is commensurate with the values ofManagement and the Corporate Mission Statement.Duties,responsibilities and activities may change or recent ones may be assigned at anytime with or without notice.QUALIFICATIONS AND SKILLS:RequiredMinimum 3 years oilfield and/or construction experienceValid Class 5 Driver's Licence with clean driver's abstractFluent in the English language (reading, written,



spoken)High School diploma or GEDAble to demonstrate good hand/eye coordination and manual dexterityFamiliar and comfortable with various saws, grinders and other hand toolsAble to operate required equipment in a safe and responsible mannerAbility to handle changing schedules and priorities, with high level prioritization skills Strong work ethic and organizational planning skills with attention to detailAbility to work independently or as part of a teamEffective verbal and listening communication skillsThis position is defined asSafety Sensitive: Drug,Alcohol, Back and Audio tests are required prior to commencing employment.WORKING CONDITIONS:Physical DemandsRegularlyrequired to stand/sit, talk/hear, stoop, climb, lift, balance, kneel and use ofhands/fingers to operate tools, machinery and materialsModerateto heavy lifting (up to 50lbs) may be requiredUseof mechanical aids: overhead crane, forklift, pallet jack, and dolly may berequiredRegularexposure to loud noises and metal particulates - hearing and respiratoryprotection is provided when neededPotentialexposure to acetylene gas, fumes, oil, and paint residueExposureto sharp edges, pinch points, trip and slip hazards, and blind spotsMay be required to work in high, precariousplaces that are near moving parts and/or electrical works or in confined spacesWork EnvironmentField environment (85%) and shop environment(15%)Requiredto work weekends and outside of regular office hoursRequiredto work outside in all different weather conditions including extreme cold andheat

📌 Service Representative (British Columbia)
🏢 Ketek Group
📍 British Columbia