Sault Ste Marie Sault Ste Marie, ONFull-Time$18 - $23/hourlyJob Description Reports To Store ManagerDepartment Summary of Position The position is primarily in charge of sales and repairs involving customersDuties and Responsibilities Includes the duties and responsibilities of Refurbished Device Technician, and Sales RepresentativeComplete onboarding training and keep up to date with recent training assigned to the role on an ongoing basisOrganize and sort repair parts into their proper physical locations at all timesDiagnose and troubleshoot problems with DevicesKeep workstation clean and consistent with the workstation planogram, Safety, ESD, and maintain all of the required tools needed for repairsShipping and Receiving of Packages, and inventory countsProcessing Used Parts and RMA InventoryComplete repairs on Mobile devices, Computers, Consoles, and various other devicesAssist customers with all sales related matters (customer support, repair(s) check in, product sales, warranty claims, Bell sales, returns, etc.) always offering the best solution and performing all related tasks and duties as trainedEnsure customers are satisfied and adequately taken care of,



at all times; providing the highest quality customer service.Aim to achieve sales targets and exceeding metrics set by managementUse and develop basic diagnostic skills to Check-in devices for repairAnswer customer inquiries from incoming calls via company telephone and web applications related to the store location of employment.Perform Opening and closing dutiesAssist in upkeep with storefront hygiene, organization, and consistency with the proper physical locationsComply with all Health and Safety ProceduresQualifications and Experience Skills Diligent, Organized, and detail orientedEfficient problem solving skillsWorking in a fast paced high pressure environmentLocation Employment for this role will take place at their own Marnics Store location 100% of the timeType of Employment Full-timeDisclaimer This job description is a summary of typical functions of the position, not an exhaustive or comprehensive list of all possible job responsibilities, tasks and duties. The responsibilities, tasks and duties of this position might differ from those outlined in the job description and that other duties, as assigned, might be part of the job to meet business or organization needs.#J-18808-Ljbffr

📌 Sales Representative & Repair Technician (Sault Ste. Marie)
🏢 Marnics mobile
📍 Sault Ste. Marie