Who we areFor decades, insurance software has been built around rigid forms, portals and call centers that create friction for customers and drag for teams. Even as AI has advanced, most insurance work is still manual, slow and spread across disconnected systems.General Magic builds AI agents that handle quoting, follow-ups, document collection, verification, claims intake and broker communication, connected directly to carrier, MGA and broker systems. We've raised $7.2 M USD from Radical Ventures, a16z and several AI luminaries. We reward people who thrive with high autonomy, love shipping quickly and want real ownership. We work onsite in Toronto five days a week.The roleAs a Forward Deployed Engineer, you sit at the customer boundary. You'll work directly with brokers and carriers to turn messy, ambiguous insurance workflows into working AI automations, get them into production, and iterate fast with users in the loop.In this role,



you willEmbed with customers to understand how their work actually gets doneBreak vague asks like "automate our renewals" intoa transparent, scoped planBuild multi-step AI workflows using agents, tools, APIs and browser automationDeploy to production, write evals for the outcomes that matter, and monitor real usageRun customer conversations, manage expectations and drive adoptionFor this role, you should haveA track record of shipping AI workflows end to end, not just demosHands-on experience with frameworks like Lang Chain or Lang Graph, agentic tools and APIsComfort with ambiguity and a habit of turning it into a planClear communication with non-technical stakeholdersExperience writing evals and running production deploymentsNice to haveInsurance or insurtech backgroundFine-tuning experience$120-200k, equity, new Mac Book Pro and more.#J-18808-Ljbffr

📌 Forward Deployed Engineer (Toronto)
🏢 General Magic
📍 Toronto