Carletto is the latest restaurant from Gray Collection, bringing the elegance and warmth of Italy to Ottawa. Inspired by traditional Italian gatherings and the simple pleasure of good food, the restaurant blends authentic cuisine with a contemporary spirit. Featuring fresh pasta, wood-fired pizzas, and carefully selected ingredients, each dish celebrates sharing and generosity.The Host.Ess plays a crucial role in creating a warm and inviting atmosphere, ensuring that every guest feels welcomed and valued. The successful candidate will serve as an ambassador for the restaurant, contributing to an exceptional guest experience. The Host.Ess will be instrumental in enhancing the overall success of our guest interactions. The main responsibilities include but are not limited to:RESPONSABILITIESWarmly welcome all guests upon arrival and thank them upon departure, ensuring a positive overall experienceManage reservations, answer phone calls, and provide accurate information to guestsOrganize and control guest seating according to established proceduresSet up, maintain, and organize the host stand, menus,



and front-of-house areasMaintain cleanliness of the dining room, lobby, restrooms, and designated areasClear, clean, sanitize, and reset tables as neededDeliver room service orders to guest rooms according to established standardsProvide attentive guest service by responding to requests and assisting with directions or needsMaintain robust communication and teamwork with staff and managementPerform opening and closing duties, including cleaning checklistsFollow company standards for professionalism, appearance, and guest serviceAdhere to health and safety regulations and report unsafe conditionsQUALIFICATIONSMinimum of one (1) year of experience in a similar positionFlexible schedule with availability on evenings, weekends and holidaysStrong customer service skillsAutonomyResourcefulnessOrganizational skillsExcellent communication skills in both English and French, both orally and in writingValid work permit required

📌 Host.Ess - Carletto (Riviere-des-Prairies—Pointe-aux-Trembles)
🏢 Gray Collection
📍 Riviere-des-Prairies—Pointe-aux-Trembles