Be the welcoming face of Dutch Love as a Concierge Keyholder in Surrey, BC. This role combines customer service expertise with keyholder responsibilities during busy periods to create a positive atmosphere.
As our Concierge Keyholder, you will greet each customer warmly, assist with ID verification, and manage customer flow in our bustling setting. Your ability to stay calm under pressure and handle conflicts with professionalism will ensure a safe shopping experience. Moreover, you'll support daily operations, perform opening and closing tasks, and coach team members.
Key Responsibilities:
• Welcome customers with warmth and professionalism
• Complete ID verification according to regulations
• Manage customer flow and direct them to Budtenders
• Monitor the store for safety and address concerns
• Resolve difficult situations with sound judgment
Requirements:
• Must be 19 years of age or older
• Provincial cannabis certification required
• Minimum 2 years in retail or hospitality
• Experience in conflict resolution preferred
• Ability to lift 20 lbs regularly
Shape exceptional customer experiences and ensure a welcoming atmosphere every day at Dutch Love.
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📌 Concierge Keyholder at Dutch Love (Surrey)
🏢 Dutch Love
📍 Surrey