Enhance digital learning at Humber Polytechnic as a Learning Technology Specialist. Support faculty and students with EdTech tools in a hybrid work model and make a meaningful impact.In this key role at Humber's Digital Learning department, you will coordinate support for a range of educational technologies. Collaborating with faculty and staff, you will resolve complex issues and enhance learning experiences. Your expertise in support and technology implementation will drive quality improvements and operational efficiencies within the team.Key Responsibilities:Manage the Innovative Learning ticketing system effectivelyProvide tier-two support for educational technology inquiriesConduct 1:1 virtual training sessions for facultyMonitor performance and analyze support trendsDevelop training resources for the Innovative Learning teamRequirements:Minimum 3 years in a complex support environmentStrong organizational and communication skillsFamiliarity with MS365 and LMS platformsDiploma or equivalent in relevant fieldsPlatform-specific training (100 hours or less)Leverage your technical skills and client service expertise as you support Humber's commitment to creative education.

📌 Digital Learning Technology Specialist At Humber (Toronto)
🏢 Humber Polytechnic
📍 Toronto