Who We Are Welcome to TELUS Digital— where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS, one of Canada’s largest telecommunications providers, we design and deliver transformative customer experiences through cutting‑edge technology, agile thinking, and a people‑first culture.With a global team across North America, South America, Central America, Europe, Africa, and APAC, we offer end‑to‑end expertise across various service offerings: Web, Mobile & Digital Marketing | Enterprise AI | Customer Care AI & Technology | Enterprise Technology ModernizationFrom mobile apps and websites to voice UI, chatbots, AI, customer service, and in‑store solutions, TELUS Digital enables seamless, trusted, and digitally powered experiences that meet customers wherever they are — all backed by the secure infrastructure and scale of our multi‑billion‑dollar parent company. Job Description: TELUS Digital System Engineering & Support practice provides design, implementation, integration, consulting, management, and support services to internal and external clients. We are searching for a talented Client Project Manager to work on multiple application development mandates. The Client Project Manager is the primary point of contact between our clients and internal delivery teams. The role owns project scope, timeline, budget, and communication from kickoff through final delivery, ensuring projects are completed on time, within budget, and to the client's satisfaction. The ideal candidate is a skilled communicator who can balance client relationship management with disciplined project execution and has experience in the media & entertainment industry. Key Responsibilities Manage the end-to-end project lifecycle,



from project definition through implementation and closure or transition to a support & maintenance phase. Serve as the primary client-facing owner for one or more concurrent projects, managing scope, schedule, budget, and overall client satisfaction Lead project kickoffs, requirements gathering, and discovery sessions to define objectives, deliverables, and success criteria Develop and maintain detailed project plans, timelines, and resource allocation across internal teams Translate client requirements into clear briefs, specifications, and tasks for internal teams (design, engineering, creative, operations, etc.) Performance and Metrics Build reports and keep a tight follow-up on team's assignments and operational activities. Run regular client status meetings, check-ins, and business reviews; produce transparent status reports covering progress, risks, and budget Manage client change requests and scope changes, including their impact on timeline, budget, and resourcing, with proper documentation Act as escalation point for client concerns and issues, coordinating internal teams to resolve blockers quickly Manage project risk proactively — identifying potential issues before they impact delivery and developing mitigation plans Own project budgets, including tracking spend against contract terms and flagging overages early Resource Management: Allocate resources efficiently to ensure project goals are met within budget and time constraints. Team Leadership: Lead and motivate project teams, fostering collaboration and communication among team members. Facilitate client review and approval cycles, including UAT & sign-off processes before releases ● Maintain accurate project documentation, meeting notes, and records of decisions and approvals Support contract, SOW, and invoicing processes in coordination with finance and

📌 Project Manager (Bilingual) (Montreal)
🏢 US Health Partners
📍 Montreal