Lead impactful service delivery as Sparkrock's Director of Professional Services in a fully remote position. Drive innovation in ERP/SaaS implementations for social benefit organizations across Canada.

This senior leadership role involves managing a $3–5M portfolio, overseeing quality in project delivery, and ensuring high profit margins. You will lead a diverse team, act as the senior escalation point for customers, and enhance collaborative efforts with cross-functional groups to meet client needs and exceed expectations.

Key Responsibilities: • Own the P&L; for a $3–5M portfolio • Oversee ERP/SaaS project delivery quality • Lead and motivate a Professional Services team • Act as senior escalation point for key customers • Drive process improvements for delivery efficiency

Requirements: • Bachelor's degree in Business, IT, or related field • 10-15 years in skilled services roles • 3-5 years in a leadership position • Proven track record managing $3-5M project portfolios • Strong customer relationship management skills

Elevate your career by transforming service delivery and supporting meaningful innovations at Sparkrock. #J-18808-Ljbffr

📌 Director of Professional Services Sparkrock (Winnipeg)
🏢 JYSK Canada
📍 Winnipeg