Drive customer satisfaction as a Customer Success Manager at Kpler, focusing on energy clients across North America. Your role revolves around maximizing client engagement and value from Kpler’s solutions.
This opportunity demands a proactive approach to client relationship management, ensuring seamless onboarding and tailored strategies for energy-sector clients. You will collaborate closely with Sales and Product teams to enhance user experiences while managing a diverse portfolio of clients. Your insights will play a critical role in aligning Kpler’s offerings with client objectives, delivering tangible results.
Key Responsibilities:
• Build strong relationships with North American clients
• Deliver effective onboarding experiences for current clients




• Execute tailored engagement strategies to drive adoption
• Provide support via calls, emails, and meetings
• Monitor client engagement and business outcomes
Requirements:
• 2+ years in Customer Success or Account Management
• Experience in energy, commodities, or SaaS sectors
• Strong communication and relationship-building skills
• Familiarity with data platforms and Salesforce
• Excellent organizational and self-motivation skills
Utilize your expertise in customer engagement to enhance Kpler's client relationships and drive success.
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📌 Customer Success Manager at Kpler (Calgary)
🏢 Kpler
📍 Calgary