19 Oct
|
Long View Systems
|
Edmonton
19 Oct
Long View Systems
Edmonton
Elevate client relationships as a Client Success Manager in Edmonton with Long View. This leadership role focuses on client outcomes, service excellence, and team empowerment.
Join Long View, a leading IT provider, as the Manager, Client Success, focusing on client partnerships and operational excellence. In this agile role, you'll leverage 10+ years of experience to drive service success, lead teams, and enhance client satisfaction. Your leadership will establish performance metrics, and strengthen client connections for sustained growth.
Key Responsibilities: • Build relationships with client technology and executive stakeholders • Provide clear leadership for client projects • Collaborate with Sales and Project Management teams • Review Statements of Work and resource plans • Lead client feedback and escalation efforts
Requirements: • 10+ years in consulting or IT services • Experience in client success and project delivery • Strong financial acumen in service management • Proven negotiation and communication skills • Relevant certifications are assets
Drive client success and team performance while fostering innovation and continuous improvement at Long View. #J-18808-Ljbffr
📌 Client Success Manager at Long View (Edmonton)
🏢 Long View Systems
📍 Edmonton