Employer: Murphco Inc. o/a Tim HortonsWork Location: 7377 ON-26, Stayner, ON L0M 1S0Work Location: On site onlyEmployment Type: Permanent, full-timeWage: $36.92 per hourHours: 30 to 40 hours per weekOvertime: As per applicable employment standards legislationSchedule: Early morning, morning, day, evening, night, shift, weekends, and holidaysStart Date: As soon as possibleVacancies: 3About the EmployerMurphco Inc. operates a Tim Hortons location in Stayner, Ontario, a rural community where the restaurant serves local residents, commuters, workers, families, and visitors. The restaurant operates in a fast-paced quick-service environment and requires consistent management coverage across multiple operating periods to maintain service standards, food safety, staffing, inventory control, cash procedures, and franchise compliance.Position SummaryThe Restaurant Manager will be responsible for independently planning, organizing, directing, controlling, and evaluating daily restaurant operations. This is a management-level role with full operational accountability, not a shift-level supervisory position. The successful candidate must be capable of managing staff, controlling labour and inventory costs, maintaining Tim Hortons brand standards, handling customer service issues, supporting profitability, and ensuring safe and effective restaurant operations.LanguageEnglishEducationSecondary school graduation certificate required.Post-secondary education in hospitality, business, food service management, or a related field is considered an asset.ExperienceMinimum 3 years of supervisory or management experience in a quick-service restaurant, food service, hospitality, or similar fast-paced customer service environment is required.Work SettingRural areaFast-paced quick-service restaurantOn-site work only; remote work is not availableMain DutiesOperations ManagementPlan, organize, direct, control,



and evaluate daily restaurant operations.Establish and implement operational procedures in accordance with Tim Hortons head office standards, audit requirements, and franchise expectations.Oversee opening, daytime, evening, weekend, and peak-period operations as required.Monitor service speed, product quality, food preparation standards, cleanliness, and overall guest experience.Ensure compliance with food safety, sanitation, health and safety, and employment standards requirements.Address operational problems and implement corrective measures to maintain service consistency.Staff Management and LeadershipRecruit, interview, hire, train, schedule, supervise, coach, and evaluate restaurant staff.Provide leadership and direction to team members, supervisors, and assistant managers.Conduct onboarding and continuous training for new and existing employees.Prepare and conduct performance reviews.Address attendance, performance, conduct, and workplace issues in accordance with company policy.Identify high-potential employees and support internal development and career progression.Manage staff scheduling to ensure adequate coverage across all shifts while controlling labour costs.Financial and Sales ResponsibilitiesMonitor daily sales performance and support achievement of sales and service targets.Review labour costs, sales trends, food costs, and operating expenses.Assist with budgeting, cost control, and operational expense management.Oversee cash handling procedures, deposits, balance sheets, cash reports, and daily financial reporting.Identify opportunities to improve profitability, reduce waste, and increase operational efficiency.Inventory and Supply ManagementMonitor inventory levels and ensure timely ordering of food,



beverages, paper products, and supplies.Manage product rotation, storage procedures, waste control, and inventory variance.Coordinate with suppliers and vendors to maintain consistent supply chain operations.Ensure sufficient product availability during peak periods and promotional campaigns.Customer Service and Problem ResolutionEnsure high levels of customer satisfaction and consistent service quality.Handle and resolve escalated customer complaints professionally, including in-person and online customer concerns.Maintain a positive dining experience for all guests.Implement service improvements based on guest feedback and operational performance.Compliance and SafetyEnforce workplace safety policies and security procedures to protect employees, guests, and business property.Ensure compliance with Tim Hortons corporate policies, franchise standards, brand requirements, and audit expectations.Support loss prevention, theft reduction, and secure restaurant operations.Maintain accurate records related to training, scheduling, inventory, cash handling, and operational compliance.SupervisionSupervise approximately 16 to 20 staff members.CredentialsFood Service Manager Certification required.Food Handler Certification required.Valid driver's licence is considered an asset.Computer and Technology SkillsElectronic cash register systemsAccounting or bookkeeping softwareMS ExcelMS OfficeMS OutlookMS WordMS WindowsWork Conditions and Physical CapabilitiesFast-paced environmentWork under pressureTight deadlinesRepetitive tasksMultitaskingAttention to detailStanding for extended periodsPersonal SuitabilityStrong leadership skillsExcellent communication skillsAbility to manage and motivate staffStrong judgment and problem-solving abilityReliability and accountabilityAbility to work independentlyAbility to manage competing prioritiesThe complete job description will be provided upon issuance of a job offer.

📌 Restaurant Manager (Springwater)
🏢 Murphco Inc. o/a Tim Hortons
📍 Springwater