Enhance guest experiences as a Bilingual Guest Services Agent at Fairmont Chateau Laurier in Ottawa. Utilize your language skills and customer service knowledge in a welcoming hotel environment.This part time, permanent position requires fluency in English and French while focusing on delivering exceptional service. Key responsibilities include assisting tour check-ins, handling guest registrations, and managing emergency team duties. The role is ideal for those with prior front desk experience who thrive in busy settings.Key Responsibilities:Provide exceptional services to guests and tour groupsRegister guests efficiently during check-in and check-outGenerate reports for hotel departments as neededAssist in crisis and emergency situationsUphold all safety and service standards in the hotelRequirements:Fluent in English and French, both spoken and writtenExperience as a Front Desk Agent in hotel settingsProficient in cash handling and computer systemsAbility to work evenings, weekends, and overnight shiftsDetail-oriented with strong decision-making skillsImmerse yourself in the vibrant atmosphere of Fairmont Chateau Laurier and elevate guest experiences while speaking both official languages.

📌 Bilingual Guest Services Agent At Fairmont (Riviere-des-Prairies—Pointe-aux-Trembles)
🏢 FAIRMONT
📍 Riviere-des-Prairies—Pointe-aux-Trembles