Manager, Operational Excellence & Center Performance (Vancouver)

Manager, Operational Excellence & Center Performance (Vancouver)

19 Oct
|
Definity
|
Vancouver

19 Oct

Definity

Vancouver

Definity is seeking a Manager, Operational Excellence and Centre Performance to lead continuous improvement across NBS and DCC contact centre operations. You will build and execute a productivity strategy, apply Lean methodologies, and drive automation projects to boost efficiency and service quality.The role requires 7–10 years in process improvement or related leadership, with robust executive communication and a collaborative cross-functional approach.#J-18808-Ljbffr

📌 Manager, Operational Excellence & Center Performance (Vancouver)
🏢 Definity
📍 Vancouver

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