Qualifications :

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Position Title: Program Assistant

Reports to: Program Coordinator

Position Summary

The Program Assistant supports the Program Coordinator in the planning, implementation, and follow-up of the programs and activities. The Program Assistant contributes to the smooth day-to-day operation of programs, communicates with participants, and ensures the proper organization of the resources and materials required.

Duties and Responsibilities

- Plan and organize activities and events, then submit proposals to the Program Coordinator for approval
- Prepare the materials, documents, and resources required for activities under the supervision of the Program Coordinator.
- Welcome participants, answer their questions, and help maintain a welcoming and respectful environment.
- Maintain up-to-date attendance lists, registrations, and administrative follow-ups related to programs.
- Support facilitators and instructors during activities, as needed.
- Assist with logistics, including room setup, equipment, materials, refreshments, and other related needs.
- Facilitate communication among participants, volunteers, and the administrative team.




- Assist with collecting evaluations and feedback and preparing basic reports.
- Contribute to the promotion of programs through posters, messages, reminders, and other communication materials.
- Ensure compliance with the program policies, safety rules, and procedures.
- Perform any other related duties assigned by management or the Program Coordinator.

Qualifications

- High school diploma (a college diploma or post-secondary education in administration, recreation, community services, or a related field is an asset).
- Experience in an administrative support, recreation, program support, or coordination role, preferably in a community setting.
- Good oral and written communication skills in Arabic, French; English is an asset.
- Excellent organizational skills, punctuality, and attention to detail.
- Team spirit, reliability, and a strong commitment to community service.
- Basic knowledge of computer applications, including Word, Excel, and email.
- Ability to work in a multicultural and dynamic setting.

Working Conditions

- Part-time position.
- Versatile schedule, which may include evenings and weekends.

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📌 Program Assistant (Mississauga)
🏢 The Muslim Association of Canada
📍 Mississauga