Customer Care Representative at CareRx (Oakville)

Customer Care Representative at CareRx (Oakville)

19 Oct
|
CareRx
|
Oakville

19 Oct

CareRx

Oakville

Join CareRx as a Customer Care Representative and provide exceptional service to residents in LTC Homes and Retirement Communities. Embrace a fulfilling role focused on quality care in a supportive environment.
In this on-site position based in Oakville, you will engage closely with residents and their representatives. Your role involves managing resident profiles, handling inquiries, and ensuring compliance with pharmacy regulations. We are seeking an enthusiastic individual who values teamwork and a client-centered approach to care.
Key Responsibilities:
• Maintain and update resident profiles in pharmacy software
• Respond to client inquiries promptly and professionally
• Communicate CareRx services to clients and document payments




• Seek payment authorization from residents or their representatives
• Provide exceptional customer care to enhance pharmacy service
Requirements:
• Excellent customer service and interpersonal skills
• Fluent in English, French is an asset
• Working knowledge of Microsoft Office and pharmacy software
• Robust organizational and time management abilities
• Understanding of LTC home regulations
Enhance your career while making a meaningful difference in senior care with CareRx.
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📌 Customer Care Representative at CareRx (Oakville)
🏢 CareRx
📍 Oakville

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