You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with energetic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do.At Sun Life, we're driven by our Purpose: helping our Clients achieve lifetime financial security and live healthier lives. Our values shape how we work: caring, authentic, bold, inspiring, and impactful.When you join Sun Life, you'll work with passionate colleagues and empowering leaders who support your growth and celebrate your contributions, so you can make a meaningful difference in our Clients' lives.Discover how you can make a difference in the lives of individuals, families and communities around the world.Job DescriptionReporting to the AVP, Sales Effectiveness Team, Insurance Distribution, the successful candidate will play a key enabling and execution role in strengthening how marketing and sales content is governed, deployed, and activated across the Insurance Distribution organization.The incumbent will be accountable for owning and evolving the IID Content Governance framework, ensuring content is accurate, accessible, and effectively leveraged by sales teams and internal partners. This includes driving consistency in content management practices, reducing inefficiencies, and improving the overall advisor and sales team experience.This role will collaborate closely with Content Creators, Business Growth, IDAC and regional distribution teams to ensure alignment on content priorities, streamline intake and activation processes, and support the successful deployment of tools, campaigns, internal communications and enablement initiatives. The role will also act as a subject matter expert on content platforms (such as Seismic) and governance practices, contributing to continuous improvement and behavior change across the organization.Specific accountabilitiesOwn and continuously enhance the Content Governance framework for Insurance Distribution, ensuring clear processes, accountability, and standards for content creation, maintenance, and retirementDrive adoption and consistency of content management practices across internal partners, addressing key pain points such as outdated content, duplication, and inconsistent activation approachesEngage directly with content creators and business partners (Marketing, Product, Distribution, etc.)



to:Improve content quality and relevanceStreamline workflows and approval processesReduce friction in content development and deploymentMeasure and track content and tool utilization, including:Identifying which content, tools, and campaigns are most and least used across regionsProviding actionable insights to improve engagement, adoption, and effectivenessSupporting data-driven decision-making for content prioritizationOwn the content intake and prioritization process for Insurance Distribution, ensuring:Structured intake of content requests and inquiriesAlignment with business priorities and strategic objectivesClear visibility and governance across initiativesActively participate in key governance forums (e.G., Content PWG, IDAC) to:Represent Insurance Distribution needs and prioritiesEnsure effective coordination and alignment with enterprise content strategiesFacilitate prioritization and decision-makingOwn and act as Subject Matter Expert (SME) for content and sales enablement platforms, including:Managing platform enhancements and user experience improvementsSupporting onboarding, training, and ongoing adoption by sales teamsTroubleshooting issues and collaborating with technology partnersSupport the deployment of new technology platforms related to content management, marketing activation, and sales enablement, ensuring successful implementation and adoption across regionsLead and manage the accreditation process for continuing education (CE/UFC) credits for Insurance Distribution, including:Coordination with Head Office partners and presentation creatorsEnsuring compliance and timely approvalsAct as a key liaison with regional teams (RVPs and wholesalers) to:Support content deployment and campaign activationEnsure alignment with regional needs and sales prioritiesGather feedback to inform continuous improvementSupport sales campaigns and enablement initiatives, ensuring content is effectively positioned, accessible, and aligned with intended business outcomesAct as a versatile contributor across Sales Effectiveness initiatives, contributing as a project manager, analyst, facilitator, or advisor as neededKnowledgesExcellent communication skills, both verbal and written,



with the ability to simplify complex processes and drive clarityStrong stakeholder management and influencing skills, with proven ability to drive alignment across cross-functional teamsStrong collaboration and facilitation skills, with experience working across Sales, Marketing, Product, and OperationsStrong organizational skills and ability to manage multiple priorities in a quick-paced environmentExperience with content governance, sales enablement, or marketing operations practicesAnalytical mindset, with ability to interpret data and generate actionable insights on content performance and usageStrong project management capabilities, with the ability to manage end-to-end initiativesContinuous improvement mindset, with a focus on identifying inefficiencies and driving practical solutionsLearning agility and comfort working with evolving processes, tools, and technologiesAbility to work independently with a high degree of ownership and accountabilitySolid understanding of Insurance Distribution and advisor ecosystems (IID, MGA, etc.)RequirementsUniversity degree or post-secondary education with project management or data & analytics experience5–7 years of experience in sales enablement, marketing operations, content governance, or training related rolesFinancial services industry experience, preferably within Insurance DistributionExperience working with content management systems, CRM tools, or sales enablement platforms (such as Seismic)Experience collaborating across cross-functional teams and working in a matrixed organizationAs this position is posted in several locations, we specify that bilingualism (French, English, both oral and written) is required for Quebec only for the frequent interactions with English and French-speaking colleagues or internal partners across Canada or worldwide.PMP, CAPM, PRINCE2, CSM or Lean Six Sigma belt titles considered an assetWhy join Sun LifeBeing a member of the Sun Life family, a group of people united by our Purpose: to help Clients and Employees achieve lifetime financial security and live healthier livesA friendly, collaborative and inclusive cultureA collaborative and interactive team environmentBeing part of our journey in developing the next greatest digital experienceWorking together, sharing common values and encouraging growth & achievementJoining a reputable organization with over 150 years of historyCertified Great Place to Work in Canada in 2026The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans,

📌 Senior Consultant, Content Governance & Engagement, Insurance Distribution (Toronto)
🏢 Sun Life
📍 Toronto