The Opportunity

CLV Group is looking for an IT Help Desk Student Co-op to join its Oakville team on a full-time basis for the winter term.

You will have the opportunity to learn and be involved in all aspects of IT Helpdesk Support across a wide range of platforms (Windows, OSX, IOS, Android).

What will make you successful in this role is your desire to learn in a fast paced environment while providing excellent customer service skills to all of your teammates across every department.

Compensation

- $20.00/hr based on skills and experience.

Responsibilities will include, at a minimum:

- Assist with all aspects of Desktop/Laptop device provisioning
- Assist with User Account Management in a Active Directory setting
- Assist with Inventory Management
- Assist with repair/service of devices
- Assist with all aspects of mobile device provisioning
- Setting up new PC workstations, printers and other peripherals;
- Diagnosing and supporting all client applications
- Troubleshooting PC hardware and operating system software in a network/AD domain environment.




- Troubleshooting low voltage equipment such as Access Control and Intercom systems
- Support of wireless telecom devices including user support, hardware provisioning (IOS, Android)
- Maintaining asset tracking.
- Assuming additional responsibilities and completing special projects as needed or directed

Qualifications

- Must be enrolled in a college or university CO-OP program of which is in a related field
- Experience with all variations of Windows desktop OS
- Understanding of IP networking
- Experience with Low Voltage devices
- Outstanding people skills and customer service skills orientation
- Able to handle rapidly changing priorities, fast pace situations
- Excellent interpersonal and telephone skills
- Excellent research skills

Additional Information

- This role requires a mandatory full-time-in-office schedule (5 days/week).
- Corporate hours are 8:30am-5pm and you will be required to be on-call, as and when needed.
- This is a co-op role for January 2027.

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📌 IT Help Desk Student Co-op (Oakville)
🏢 Colonial Group
📍 Oakville