About Bryant Park Consulting: Bryant Park Consulting is a leading Oracle | Net Suite consulting firm dedicated to helping businesses achieve their goals through successful ERP implementations and optimizations. We are a team of experienced consultants passionate about delivering exceptional client service and driving digital transformation. At Bryant Park Consulting, we foster a collaborative and supportive setting where our employees can thrive and grow professionally.What you will do: As a Principal Consultant you will be responsible for playing a critical role in supporting the continuous improvement of the products and services we provide to our clients.Responsibilities Act as subject matter expert and key contributor to service transition and service delivery for accounts assigned to the teamEnsure client satisfaction on assigned accounts by addressing requests within defined SLAs; typically 3-6 projects or as neededProactively review workload and redistribute as necessaryConduct regular