The Human Capital (HC) Operational Excellence Manager will be responsible for leading the HC Operational Excellence team. This role will focus on x Lo S process execution and continuous improvement. The manager will collaborate closely with all HC Business Partners (HBCPs) to transform, improve, standardize, and document processes. They will work closely with all areas of the HC team to support a variety of planned and bespoke processes with defined SLAs and KPIs.The Opportunity Lead the HC Operational Excellence team in executing x Lo S processes and continuous improvement initiatives.Closely monitor service delivery standards and capacity of the teamCollaborate with HCBPs to transform, improve, and document HC processes through standardization, simplification, automation, and Gen AISupport various HC teams in managing planned and bespoke processes with defined SLAs and KPIsEnsure alignment of HC processes x Lo S where possible and provide recommendations for best practicesMonitor and report on process performance, ensuring compliance with established standardsProvide guidance and support to HC teams on process-related issues and challengesFoster a culture of continuous improvement within the HC teamWhat You'll Bring Strong understanding of HC processes and best practicesExcellent project management and organizational skillsAbility to analyze and improve processesStrong leadership and communication skillsAbility to work effectively with cross-functional teamsKnowledge of HC-related regulations and compliance requirementsAgile mindset and solutions-focused approachStrong technical capabilities and willingness to upskill with current automation toolsAdditional experience with process documentation and mapping best practices, or tools such as Alteryx, Power Automate, Power BI, and Copilot Studio, would be an asset in supporting process improvement,



automation, and reporting.This is a 12-month full time secondment opportunityThe salary range for this position is $90, 530 - $134, 800. The posted salary range represents the expected hiring range for Pw C locations in major city centres. Given our national recruiting approach, ranges may vary for positions in other locations. At Pw C Canada, base salary is determined by your skills, experience, qualifications and work location. In addition to base salary, eligible employees may have opportunities to participate in variable incentive pay programs which are designed to reward individual and firm-wide achievements. We are committed to offering competitive compensation and adhere to all relevant pay transparency legislation. During the hiring process, our Talent Acquisition team will provide details about our comprehensive total rewards package.Pw C Canada is committed to cultivating an inclusive, hybrid work environment. Exact expectations for your team can be discussed with your interviewerWhy you’ll love Pw C We’re inspiring and empowering our people to change the world. Powered by the latest technology, you’ll be a part of diverse teams helping public and private clients build trust and deliver sustained outcomes. This meaningful work, and our continuous development environment, will take your career to the next level.We reward your impact, and support your wellbeing, through a competitive compensation package,



inclusive benefits and flexibility programs that will help you thrive in work and life.Pw C Canada acknowledges that we work and live across Turtle Island, on the land that is now known as Canada, which are the lands of the ancestral, treaty and unceded territories of the First Nations, Métis and Inuit Peoples. We recognize the systemic racism, colonialism and oppression that Indigenous Peoples have experienced and still go through, and we commit to allyship and solidarity.Education Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Degrees/Field of Study preferred:Certifications Certifications (if blank, certifications not specified)Required Skills Required Skills Optional Skills Accepting Feedback, Accepting Feedback, Active Listening, AI Fluency, AI-Human Collaboration, Analytical Thinking, Coaching and Feedback, Communication, Confidential Information Handling, Conflict Resolution, Coordinating Staff, Creativity, Data Quality, Digital Tooling, Documentation Administration, Embracing Change, Emotional Regulation, Empathy, Employee Data Management, Employee Engagement Strategies, Employee Life Cycle, Employee Relations, Employee Terminations, HR Software, Human Resources (HR) Metrics {+ 19 more}Desired Languages Desired Languages (If blank, desired languages not specified)Travel Requirements Travel Requirements Not SpecifiedVisa and Clearance Available for Work Visa Sponsorship? NoGovernment Clearance Required? NoJob Posting End Date Job Posting End Date October 8, 2026Accommodation Statement We’re committed to providing accommodation throughout the application, interview, and employment process. If you require accommodation to be at your best, please let us know during the application process.#J-18808-Ljbffr

📌 Human Capital Operational Excellence Manager (Contract) (Toronto)
🏢 Anonymous
📍 Toronto