Customer Service Team Lead (Winnipeg)

Customer Service Team Lead (Winnipeg)

19 Oct
|
Foss Group of Companies
|
Winnipeg

19 Oct

Foss Group of Companies

Winnipeg

IntouchCX in Winnipeg is seeking a Team Lead (Supervisor) to guide Customer Service Representatives on a daily basis and ensure top-quality service with every interaction. You will learn and maintain brand knowledge, drive training programs, and support career development through performance evaluations and targeted coaching.You will manage staffing, monitor KPIs, analyze data, and coordinate with cross-functional teams to resolve issues and improve partner success.

📌 Customer Service Team Lead (Winnipeg)
🏢 Foss Group of Companies
📍 Winnipeg

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