Enhance customer satisfaction as a Field Service Engineer in Western Canada with Daimler Truck North America. Focus on service excellence and network improvement by interacting with dealers and customers.

This role involves developing a robust service network in the Vancouver mainland, aiming to reduce Total Cost of Ownership and maximize DTNA product effectiveness. As a critical link between customers and various internal departments, you will drive efficiency while ensuring superior customer experiences. Candidates should have a solid technical background in the automotive service industry and be ready to lead key initiatives.

Key Responsibilities:



• Improve customer satisfaction through effective communication and support • Develop service network capabilities with data analytics • Negotiate repair costs outside warranty coverages • Promote maintenance and training programs to customers • Analyze product failures to recommend improvements

Requirements: • 8 years automotive service experience or related degree • At least 1 year in a leadership role • Strong technical understanding of truck systems • Excellent communication skills • Ability to solve complex problems independently

Bring your expertise in customer service and technical skills to maximize the impact at Daimler Truck North America. #J-18808-Ljbffr

📌 Field Service Engineer Western Canada (Winnipeg)
🏢 Daimler Truck North America
📍 Winnipeg