About Myriad Information Technology SolutionsMyriad Information Technology Solutions is an independently owned Managed Services Provider headquartered in Chilliwack, BC. We deliver managed IT services, cybersecurity, cloud solutions, business continuity, compliance, and strategic technology consulting to organizations throughout the Fraser Valley and British Columbia.Our mission is simple : Deliver exceptional technology solutions while building long-term trusted relationships with our clients.Everything we do is guided by our E. L. I. T. E. Core Values:Excellence – We set high standards and consistently deliver exceptional results.Loyalty – We build lasting relationships through trust and commitment.Innovation – We embrace modern technologies and continuous improvement.Transformation – We help organizations evolve through technology.Ethics – We act with integrity in every decision and interaction.As we continue to grow, we are seeking a highly experienced Senior IT Systems Administrator who can lead projects, solve complex technical challenges, mentor junior technicians, and help elevate the technical maturity of both our clients and our team.Position Overview:This is a senior-level technical role within our service organization.You will operate as a Tier 2/3 escalation resource while leading infrastructure projects, cloud migrations, security initiatives, and modernization efforts across multiple client environments.The ideal candidate is comfortable owning issues from beginning to end, communicating directly with clients, and making strategic technical recommendations that improve security, reliability, and operational efficiency.You should thrive in a fast-paced MSP setting and be capable of managing multiple client priorities simultaneously.This position is in-person at our Chilliwack office and requires occasional travel to client locations throughout the Fraser Valley and Lower Mainland.Key Responsibilities:Technical LeadershipAct as the Tier 2/3 escalation point for complex technical issues.Perform advanced troubleshooting across servers, networks, cloud platforms, cybersecurity, and endpoint environments.Conduct root cause analysis and implement long-term corrective actions.Mentor and support junior technicians and helpdesk staff.Create and maintain technical standards, SOPs, knowledge base articles, and documentation.Design, deploy,



and manage Microsoft 365 environments from initial implementation through ongoing optimization.Lead Exchange Online, Share Point Online, Teams, One Drive, and Entra ID deployments and migrations.Design and deploy Microsoft Intune solutions for device management and security.Implement Conditional Access, MFA, Defender, security baselines, and identity protection policies.Architect hybrid cloud and on-premises environments.Infrastructure & NetworkingInstall, configure, and support Windows Server environments.Manage Active Directory, Group Policy, DNS, DHCP, and virtualization platforms.Deploy and maintain network infrastructure including: FirewallsManaged switchesVLANsVPNsWireless systemsNetwork security solutionsCybersecurity & ComplianceImplement cybersecurity best practices across client environments.Support SOC 2, Cyber Secure Canada, PIPEDA, and industry compliance requirements where applicable.Conduct security reviews and recommend risk mitigation strategies.Assist with incident response and security remediation activities.Projects & Professional ServicesPlan and execute Microsoft 365 migrationsCloud transitionsInfrastructure modernization projectsBackup and disaster recovery implementationsCoordinate with vendors and stakeholders to ensure successful project delivery.Complete project documentation and technical handoffs.Service Delivery ExcellenceManage tickets, projects, and documentation within PSA and RMM platforms.Ensure SLA compliance.Maintain accurate and detailed time entries.Deliver exceptional client service and professionalism at all times.Required Qualifications Experience10+ years of hands-on IT experienceMinimum 5 years working within a Managed Services Provider (MSP)



environmentProven experience managing multiple client environments simultaneously.Proven experience leading technical projects and migrations.Microsoft ExpertiseDemonstrated expertise with:Microsoft 365Exchange OnlineShare Point OnlineMicrosoft TeamsOne DriveConditional AccessIdentity & Access ManagementInfrastructure & NetworkingStrong experience with:Windows Server 2016/2019/2022/2025Active DirectoryGroup PolicyDNS and DHCPHyper-V and/or VMwareFirewallsVLANsVPNsSwitchingWireless networkingBackup & RecoveryExperience with:VeeamBusiness continuity planningDisaster recovery testingBackup monitoring and remediationTools & AutomationExperience with:RMM platformsPSA systemsMicrosoft Power ShellAutomation and scriptingDocumentation platformsProfessional SkillsExceptional troubleshooting abilitiesStrong organizational and time-management skillsAbility to explain technical concepts to non-technical usersHigh level of accountability and ownershipLocation RequirementsMust currently reside within the Fraser ValleyMust be willing to commute to Chilliwack dailyMust possess a valid BC Class 5 Driver's LicenseMust have access to a reliable vehiclePreferred CertificationsThe following certifications are preferred:MicrosoftMS-102 Microsoft 365 AdministratorAZ-305 Azure Solutions ArchitectSC-300 Identity and Access AdministratorSC-200 Security Operations AnalystAdditionalComp TIA Network+Comp TIA Security+Veeam VMCECybersecurity certificationsAdditional RequirementsTo ensure a fair and efficient hiring process, all applicants selected for further consideration will be required to complete:1. Automated Video InterviewCandidates must complete a recorded video interview that evaluates:Problem-solving approachTechnical experienceClient-facing professionalismAlignment with Myriad's E. L. I. T. E. Core Values2. Technical AssessmentShortlisted candidates may be asked to complete:Networking assessmentsSuccessful candidates will be required to pass:Criminal Record CheckProfessional Reference ChecksExtended Health CareVision CarePaid Time OffPaid Training & Professional DevelopmentCertification ReimbursementCasual DressCompany EventsMileage ReimbursementOn-Site ParkingWork with Cutting-Edge Cloud, Cybersecurity, and AI TechnologiesWhy Join Myriad?We're not looking for someone to simply close tickets.We're looking for a technical leader who wants to help shape client environments, contribute to continuous improvement, mentor others, and play a meaningful role in the growth of one of the Fraser Valley's highest-rated technology companies.If you are passionate about technology, committed to excellence, and thrive in an MSP environment, we'd love to hear from you.#J-18808-Ljbffr

📌 Senior It Systems Administrator (Msp) (Chilliwack)
🏢 Myriad Information Technology Solutions Inc. - Myriad Technologies
📍 Chilliwack