Elevate guest experiences as the Front of House VIP Supervisor at Cineplex Cinemas Lansdowne. Lead a dynamic team to ensure exceptional service and ambiance for VIP guests every day.
In this supervisory role, reporting to the Front of House Manager, you'll lead and develop a team dedicated to outstanding guest satisfaction. Your leadership will improve service aspects, manage resources, and maintain a memorable VIP area atmosphere. Expertise in hospitality and creativity will drive innovative sales and service initiatives.
Key Responsibilities:
• Train and coach FOH team members for excellence
• Ensure top-tier guest satisfaction through monitoring
• Manage and hire host/hostess, servers, and bartenders
• Create engaging dining ambience in VIP zones
• Reconcile end-of-night funds effectively
Requirements:
• Minimum 2 years in a bar or restaurant setting
• Hospitality degree or relevant education is ideal
• Safe food handling and smart serve certification preferable
• Versatile schedule including evenings and weekends
• Strong communication skills and outgoing personality
Lead with hospitality and operational skills to create unforgettable experiences at Cineplex.
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📌 Front of House VIP Supervisor at Cineplex (Ottawa)
🏢 Cineplex Entertainment
📍 Ottawa