As a Site Reliability Engineer II on the Serving Platforms team within Infrastructure Engineering, you will design, automate, and manage the core container stack and infrastructure powering our global business applicationsOperating in a high-scale, self-hosted workplace, you will serve as a subject matter expert for Kubernetes, Linux systems, and cloud-native automation, directly driving the reliability, security, and efficiency of our platformIn this role, you will collaborate with cross-functional engineering teams worldwide, lead greenfield infrastructure projects, resolve complex incidents, and build self-service capabilities that empower application developers across the organizationMaintain, tune, and ensure high availability for the low-level Linux operating system and Kubernetes control plane across our self-hosted bare-metal infrastructureArchitect, build, and maintain scalable container management, configuration management, and automation tools across global environmentsInvestigate, resolve, and conduct root-cause analysis for complex infrastructure disruptions and performance bottlenecks at the system call levelParticipate in high-impact platform engineering projects and collaborate with globally distributed engineering teams to drive infrastructure standardizationParticipate in the team’s on-call rotation to support critical production systems and ensure operational resilienceDevelop and maintain self-service tools, automation pipelines, and robust infrastructure monitoring to eliminate manual operational overheadBenefitsGenerous parental leaveGenerous paid vacation + time off for your birthdayPaid volunteer timeEnriched learning and development opportunities - leadership development & access to thousands of on-demand e-learningsWork from (almost)



anywhere - wherever you do your best workMental health and well-being - company-paid therapy sessions through Spring Health, company-paid subscription to Head Space, and company-wide weeks off a year so the whole team can rechargeQualifications5+ years of hands-on Linux experience (e.G., Ubuntu, Cent OS) with expertise in kernel tuning (sysctl), process management (cgroups/namespaces), system calls, and performance optimization3+ years of experience using configuration management systems such as Puppet, Chef, Ansible, or Salt Stack in production environments Proven experience building, operating, and troubleshooting bare-metal Kubernetes clusters from the ground up, including control plane, etcd, and CNI plugin management Proficiency with continuous system automation and scripting in languages such as Go, Python, Ruby, Perl, or Bash Demonstrated experience responding to live service disruptions, leading root-cause analysis, and operating messaging systems (e.G., Kafka or Rabbit MQ) in production Experience operating, scaling, and monitoring AI/ML or LLM-powered services and workloads in high-concurrency production environments Hands-on expertise with public cloud providers (AWS, GCE, or Azure) and containerized CI/CD pipelines (e.G., Git Hub, Jenkins, Circle CI, Docker)Experience with distributed key-value stores (e.G., Consul, etcd, Zookeeper, Redis) and enterprise observability/alerting tools (e.G., Prometheus, Sensu)Familiarity with server virtualization infrastructure (e.G., Proxmox, VMware, Xen, Open Stack) and low-level networking concepts (IPtables/NFTables, routing, load balancing)Experience developing and maintaining OS-level software packaging (RPM/DEB) and participating in globally distributed software engineering teams#J-18808-Ljbffr

📌 Site Reliability Engineer (Ai Platform) (Toronto)
🏢 OpenTable
📍 Toronto