A path for every ambition. At HUB, we believe the best work happens when people are given real space to grow and then given the autonomy to exercise it. We power progress and protect ambition: for the clients who count on us, and equally for the people who make that possible every day. We're creative thinkers and determined doers, guided by values that show up in how we work together: with empathy, adaptability, accountability and a genuine commitment to one another's success. We foster bold ideas, celebrate curiosity and share what we know.Because when people grow, the work they do grows with them. Our purpose is deeply human: to help people navigate the world on their terms, at their speed, toward their future. We hold that same commitment to the people building careers here. Whether you're starting out or leveling up, you'll find the resources to evolve, the support to take on more and a team ready to back you at every stage. Your ambition has a home here.About The RoleWe're looking for an experienced Account Assistant to support the account management workflow. This role is ideal for a candidate with strong administrative support experience and proficiency in EPIC broker management system. This position includes working on a book of business in a supportive team and management environment in which knowledge is shared and development encouraged!What You'll DoExecuting insurance certificates, auto liability slips, binders, statements of values, proposals, and processing of client documents (endorsements and policies) within timelines aligned with established service standardsMaintaining an effective abeyance system aligned with established service standardsSetting up clients and prospects into brokerage management system Epic and Certificate ExchangeLoading Policy and Underwriting Information into EpicUpdating rate/premium histories and premium comparisons; Invoicing, execution ofpremium finance forms, collection of aged receivables, as required, and correction of commission differencesMaintaining and updating the Summary of Insurance (update as policy changes occur and at renewal)Answering client queries,
communicating with insurance companiesAssisting clients with Certificate Exchange Claims reporting and follow ups.Providing support where required and performing all other duties as assignedWhat You'll Need for SuccessPost-Secondary education or commensurate work experience.RIBO License will be an asset1-2 years of insurance account experienceProficient in Microsoft Office: Word, Excel, and OutlookExperience on Epic broker management system desiredStrong organizational, time and client management skillsEffective communication skills: verbal and writtenStrong team playerProactive and customer focused approachStrong initiative and follow up skillsElevate Your Career with HUB InternationalChoosing HUB International means aligning your career with a premier insurance brokerage. Our expansive network, powered by over 20,000 dedicated professionals across 500 offices in North America, sets the stage for an enriching career that promises both stability and remarkable growth opportunities.Your Advancement and Well-being: Our PriorityWork-Life Balance: Take advantage of flexible working arrangements and generous time-off policies that adapt to your needs and lifestyle.Qualified Growth: Advance your career with HUB-sponsored training programs, tuition reimbursement, and other development opportunities tailored to help you succeed.Industry Support: Benefit from reimbursements for professional licensing and membership fees, reflecting our investment in your expertise.Exclusive Perks: Enjoy special discounts on events, travel, accommodations, and personal home & auto insurance, making your HUB experience even more rewardingService: Our EthosAt HUB, service defines who we are. This dedication extends not only to our clients but also to our employees and the communities we're proud to support. Our regional offices are actively engaged in local initiatives,
reflecting our commitment to giving back and making a meaningful difference.The expected salary range for this position is $42,000-$51,000 and will be impacted by factors such as the successful candidate's skills, experience and working location, as well as the specific position's business line, scope and level.Benefits and Total Compensation Packagesextended health benefitsdisability insuranceRRSP matchingpaid-time-off benefitseligible bonusescommissionsAI and Automation Notice: HUB International uses limited AI and automation tools within our recruitment systems to enhance efficiency in the hiring process and in the candidate experience. These tools do not independently make hiring decisions or screen out candidates - all decisions are made through human review.What we offer youCompetitive pay with comprehensive health benefits, retirement savings matching and company-paid life and disability plansGenerous paid time off, paid parental leave and a wellbeing program designed to support real work/life balanceA collaborative, high-performing culture with meaningful engagement, community impact through HUB Gives and genuine room to grow your careerInsert bullet information hereThe HUB differenceHUB International is one of North America's largest insurance brokers, delivering risk management, insurance, employee benefits, retirement and wealth management solutions to businesses and individuals across the United States and Canada - through locally led teams backed by national expertise, giving you the agility of a local partner and the reach of a global organization.We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team
[email protected]. This contact information is for accommodation requests only; do not use this contactinformation to inquire about the status of applications.HUB International is one of North America's largest insurance brokers, delivering risk management, insurance, employee benefits, retirement and wealth management solutions to businesses and individuals across the United States and Canada - through locally led teams backed by national expertise, giving you the agility of a local partner and the reach of a global organization.
📌 Commercial Lines Account Assistant, Sme (Oakville)
🏢 HUB International
📍 Oakville