We don’t just build networks, we build communities. From our roots in Liberty Village to our growing footprint across Toronto, Montreal, and Vancouver, Beanfield has spent 35+ years connecting people through a robust, independently owned fibre-optic network.With 500+ employees and an entrepreneurial mindset, we move fast, think creatively, and stay connected to the people who make Beanfield what it is. If you thrive in a collaborative, high-impact environment where your work matters, you will feel right at home.Our headquarters is located in Toronto’s super-hip Liberty Village, surrounded by great coffee, food, energy, and creativity—making it a excellent place to collaborate in person.Our ValuesWe Are ChallengersWe lead the way. We disrupt the industry by thinking differently, moving quickly, and taking ownership. We operate with a startup mentality and believe in building and investing in our own infrastructure, and our people.We Are UnitedWe operate as one team. Collaboration is core to how we work, and every idea matters. We believe strong partnerships and shared ownership lead to better outcomes.We CareWe care deeply about our employees, partners, customers, and communities. We build trust through open communication, thoughtful decisions,



and a relentless focus on our brand and customer experience.Position SummaryThe Customer Experience is looking for part-time students to join their team for the summer! As a Customer Experience Analyst, you will report to the Manager of Customer Experience and be responsible for handling inbound calls from potential customers, identifying their needs, and recommending appropriate products or services to close the sale. Your ability to engage customers, provide excellent service, and meet sales targets will be key to your success. This role will focus on driving growth for the business but capitalizing on new opportunities as well as delivering an optimal customer experience.This is a part-time, temporary opportunity with potential to be long term. Successful candidates will have a minimum of 20 hours/week, with potential for additional hours based on business needs.What you will be doingMeet and exceed daily, weekly, and monthly sales and customer retention targets.Upsell and cross-sell additional products or services based on customer needs.Document customer interactions, sales, retention and general inquiries accurately in tools.Provide exceptional customer service.Participate in regular training sessions to stay updated on product knowledge and sales techniques.Ensure all customers’ inquiries (via. We urge candidates to be cautious of any unsolicited messages or offers and to remain vigilant against phishing attempts.#J-18808-Ljbffr

📌 Customer Experience Analyst (Montreal)
🏢 Beanfield Technologies
📍 Montreal