Reporting to the Associate Director Administration, the Clinic Manager is responsible for managing all operations of the Undergraduate Teaching Clinic of the Faculty of Dental Medicine and Oral Health Sciences, in support of the Faculty’s undergraduate teaching program (DMD). This includes planning, development and implementation of all administrative processes and supporting policies for the unit; development of standards, practices and systems and acting as a liaison with other University units, Finance and external organizations. The Clinic Manager provides leadership, professional advice and guidance as well as administrative support to the Associate Dean, Clinical Affairs, and supervises clinical staff including Administrators, Receptionists, Dental Assistants. Develops, implements and monitors electronic filing and document sharing systems. Ensures comprehensive, integrated record keeping, proper management of contracts, and timely follow-ups of all service agreements and other formal relationships. Primary Responsibilities Manages the day-to-day operations and financial transactions of the Undergraduate Teaching Clinic. Supervises, leads and coaches all staff of the Undergraduate Teaching Clinic, including Administrators, Receptionists, Dental Assistants, and Dispensary Technicians; manages labour related matters in collaboration with the HR Advisor and the Associate Director of Administration ; provides staff development, learning and team-building opportunities. Ensures a healthy work environment and implements equity, diversity and inclusion strategies to increase social sustainability in the Faculty of Dental Medicine and Oral Health Sciences. Promotes effective communication strategies and engages clinical staff in decision-making processes related to their duties to ensure positive relationships in the work environment. Ensures effective budgetary controls for the Undergraduate Teaching Clinic, in collaboration with the Associate Dean, Clinic and the Finance team.



Monitors the day-to-day utilization of clinical units; provides regular reports to the Associate Dean, Clinical Affairs and develops strategies to optimize the utilization and productivity of clinical activities. Ensures that University Financial and Procurement policies and procedures are followed. Prepares periodic variance reports for the Finance team. Collaborates with relevant staff on inventory management and stockroom operations, including purchasing activities for the Undergraduate Teaching Clinic, in collaboration with the Finance team. Ensures that the Undergraduate Teaching Clinic meets the standards of the Ordre des dentistes du Québec (ODQ). In close collaboration with the Associate Dean, Clinical Affairs, develops and implements guidelines and procedures for clinical charting, treatment reporting, clinical administration, patient financial management, and the interface with the AbelDent database. Undertakes ad hoc initiatives as required to support operational needs and ensure the smooth, effective and effective functioning of the clinic. Other Qualifying Skills and/or Abilities In-depth knowledge of and management experience in a dental clinical setting, hospital, or relevant healthcare environment is required. Experience working with clinical and administrative software systems is required. Excellent interpersonal and communication skills are required. Client-focused and service-oriented, with a demonstrated ability to establish and maintain effective working relationships with individuals at all levels. Demonstrated ability to handle sensitive and complex situations effectively and diplomatically. Proven knowledge and experience in financial management and budget planning. Graduate degree in Business Administration, Finance, or a related field is an asset. Experience with McGill financial information systems is an asset. What we offer Competitive benefits package (Health, Dental, Life Insurance) Defined contribution pension plan (with employer contribution up to 10%) Group Registered Retirement Savings Plan (RRSP) and Tax Free Savings

📌 Clinic Manager (Montreal)
🏢 McGill University
📍 Montreal