Manager, Change Management: On behalf of our Banking client, Procom is searching for a Manager, Change Management for a 12-month role. This position is a hybrid position with 2 days onsite at our client’s Toronto office. Manager, Change Management - Job Description: The Manager, Change Management plays a critical role in enabling the successful execution of strategic initiatives and transformative programs across CID&A by ensuring effective change enablement, adoption, and sustained outcomes. This role involves designing and delivering integrated change management strategies in collaboration with business and technology stakeholders. Manager, Change Management - Responsibilities:
- Support the end-to-end delivery of change management activities for key CID&A strategic initiatives.
- Contribute to the execution of complex, cross-functional programs and projects, collaborating with multiple teams and stakeholders.
- Design and implement change management strategies and plans aligned to CID&A priorities, including stakeholder engagement, communications, training, readiness, and adoption tactics.
- Partner with key stakeholders to develop integrated change plans, including work-back schedules, milestones, success metrics, and key change tactics.
- Lead end-to-end change management for small to medium scale CID&A initiatives or own specific change workstreams within larger, enterprise-level initiatives.
- Plan and execute change enablement tactics to drive adoption of new tools, processes, and ways of working.




- Build and maintain robust, collaborative relationships with CID&A teams and Business Line partners to support consistent and effective change delivery.
- Manage multiple workstreams simultaneously, including facilitating problem-solving sessions, workshops, and interviews with cross-functional stakeholders and subject matter experts. Manager, Change Management - Mandatory Skills:
- 5-8 years of relevant experience in management, project delivery, communications, and training.
- Strong understanding of change management principles, methodologies, and industry trends.
- Proven experience supporting the execution of strategic initiatives and change plans that drive measurable business outcomes.
- Experience in a technology or data-driven environment.
- Strong stakeholder engagement skills. Manager, Change Management – Nice-to-Have Skills:
- Knowledge of Prosci Change Management methodology.
- Spanish proficiency. Manager, Change Management – Assignment Length: This is a 12-month contract position with the possibility of extension. Manager, Change Management - Start Date: ASAP. Manager, Change Management - Assignment Location: Toronto, Ontario, Canada with a hybrid work arrangement requiring 2 days in the office. This posting is for an existing vacancy. This employer uses both human and technology-assisted tools to support candidate screening and assessment. Final hiring decisions are made by people.#J-18808-Ljbffr

📌 Manager, Change Management (Toronto)
🏢 Procom
📍 Toronto