Location: This hybrid role requires 3 days on-site at our Burnaby, BC office and 2 days remote per week.Welcome to Specsavers – where we’re not just about eyecare and eyewear, but changing lives through better sight. Ranked the 5th Best Workplace™ in Canada and 12th globally by Great Place to Work®, we’re proud of our optometrist-owned model that makes high-quality, eyecare and eyewear accessible to all Canadians.Founded 40 years ago in the UK by visionary husband and wife optometry duo Doug and Mary Perkins, Specsavers has remained privately owned since day one. Today, we are a $7.8 billion global business with over 45,000 colleagues across more than 2,700 retail optical locations.In Canada, our support office is based in Burnaby, BC. Since entering the market in 2021, we’ve been scaling rapidly, now with over 270 locations nationwide. With advanced clinical equipment and a wide range of affordable, high-quality eyewear, we’re transforming the way Canadians experience eyecare.If you’re passionate about making a difference and want to be part of a values-driven organization, join us as we continue to grow. Together, we can change lives through better sight.What You’ll Do The Leadership Development Manager - internally titled Partner Engagement & Development Manager (PEDM) - is accountable for lifting the quality of our Partners (store owners’) leadership and commercial judgement across a portfolio of stores, knowing that sustained commercial performance is the result of strong leadership, disciplined decision‑making, and consistent execution.Using the Partnership Leadership Framework as the primary lens, the PEDM develops, coaches, and challenges Partners to lead effectively across People,



Customer, Growth, and Partnership. The role exists to build Partner capability, strengthen ownership mindset, and embed leadership behaviors that drive long‑term business health.This is a field‑based, travel‑intensive role that relies on presence in store, real‑time observation, and high‑quality coaching. The PEDM does not run stores or solve problems for Partners; instead, they build leaders who can sustainably run robust businesses themselves.Key Responsibilities Develop Partners to operate as business owners with clear purpose, accountability, and long-term thinkingCoach Partners to have full ownership of performance, decision-making, and trade-offs while strengthening confidence to lead through change and complexityBuild leadership capability by enabling Partners to create engaging, inclusive environments and develop leaders at all levelsSupport visible leadership, clear expectations, performance coaching, and strong succession to ensure scalable, sustainable teamsEmbed customer-focused leadership, ensuring high standards of care, service, and expertiseCoach Partners to understand their market and translate customer insights into decisions that drive long-term growthElevate commercial acumen and growth mindset, enabling Partners to define strategy, make informed decisions,



and leverage key business driversBuild confidence in using data to understand performance and adapt strategies as the business evolvesFoster a unified Partnership through shared accountability, trust, and values-led leadership, strengthening collaboration across networksMaintain strong in-store presence to observe, coach, and challenge leadership, prioritizing impact based on business needs and enabling sustainable performance through othersWhat We’re Looking For Proven experience leading retail operations at a business, regional, or portfolio level, with full accountability for performance and outcomesStrong commercial and financial acumen, including P&L management, budgeting, forecasting, and understanding key business driversDemonstrated ability to use data and insights to inform decisions, solve problems, and drive sustainable business growthTrack record of leadership and people development, building high-performing teams and scalable capabilityStrong stakeholder management, communication, and influencing skills across all levels and functionsHighly organised and adaptable, with experience managing multiple priorities, driving change, and improving processes in fast-paced environmentsExtensive travel across all Provinces in Canada is essential.Compensation: $115,000 - 135,000 CAD base salary, plus quarterly bonus, profit sharing, and benefits. Actual compensation will be determined based on experienceSpeccies’ Benefits 4 weeks of vacation and 1 paid volunteer day per year1 extra paid day off plus an eyecare voucher to celebrate your birthday.Health and dental perks, RRSP matching and a Healthcare Spending

📌 Leadership Development Manager (Franchise Partner) (Burnaby)
🏢 Specsavers
📍 Burnaby