Advance your career in the natural pet products industry as a Customer Care Representative in Delta, BC. This full-time role focuses on order management and exceptional customer service.
We are looking for an organized Customer Care Representative to be the main contact for clients across western Canada. In this permanent, full time position, you’ll excel in high-volume environments while mastering Sage 300 and HighJump WMS for tracking orders and managing inventory. Your attention to detail, strong communication skills, and commitment to service will be key in delivering a seamless experience to our clients.
Key Responsibilities:
• Accurately input high-volume customer orders in Sage 300
• Monitor and track shipment dispatches using HighJump WMS




• Process invoices and billing adjustments as necessary
• Respond to client inquiries via phone and email
• Collaborate with warehouse staff to resolve order issues
Requirements:
• 1-2 years in customer care or administrative roles
• Proficiency in Sage 300 and HighJump WMS
• Exceptional attention to numeric detail
• Strong English communication skills
• Ability to multi-task in a dynamic environment
Embrace the opportunity to provide outstanding service and drive customer satisfaction in the natural pet products sector.
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📌 Customer Care Representative in Delta
🏢 randstad canada
📍 Delta