Job Overview

We are seeking a Café Manager to oversee daily operations at our unique downtown café. The ideal candidate will have solid barista and coffee program management skills and ideally have experience in a full service restaurant environment. We’re looking for someone committed to providing exceptional customer service while managing a diverse team and customer base.

This role requires robust team leadership skills, an eye for detail, and the ability to create a welcoming atmosphere for both staff and customers.

Duties
Supervise daily café operations, including coffee program, staff management, inventory control, and customer service.
Train, mentor, and schedule barista staff to ensure productive workflow and high-quality service.
Monitor online platforms to ensure consistency with menus.
Handle customer inquiries and resolve complaints in a professional manner.




Maintain cleanliness and organization of the café environment to enhance customer comfort.
Collaborate with marketing teams to promote special events or new menu items.

Qualifications
Previous experience in coffee shop management or full service restaurants is preferred.
Strong team leadership skills with the ability to motivate and inspire a team.
Excellent communication skills, both verbal and written.
Knowledge of food safety regulations and SIR certification.
Ability to work in a rapid-paced setting while maintaining attention to detail.
Proficiency in point-of-sale systems and basic computer applications.
A passion for hospitality.

Pay: $20.00-$22.00 per hour

Work Location: In person

📌 Cafe Manger Vancouver (Canada)
🏢 Koffie
📍 Canada