Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description

POSITION PURPOSE SUMMARY: Reporting to the Thrift Store Manager, the Sales Associate provides service to customers, sorts incoming products, and assists the manager in the maintenance of all Williams Lake Salvation Army Thrift Store operations.

Responsibilities & Expectations

- Support The Salvation Army mission, vision, values, and standards.
- Contribute to meeting store sales targets; provide efficient courteous customer service; use tact when dealing with difficult customers.
- Be knowledgeable regarding product pricing and featured sale products; protect the integrity of all donated items.
- Maintain store opening and closing procedures as required.
- Responsible for accurate completion of all customer transactions including cash and debit sales with minimal voids, overages, or shortages.
- Adhere to store policy regarding cheques, credit cards, refunds, voids, and holds.
- Process raw materials by sorting, packing, pricing, and storing donations.
- Possess knowledge of stock in order to respond to customer enquiries by phone/in person.
- Pay attention to store security, by monitoring activity within the store.
- Assist with store layout plans to attract customers, which include window displays and merchandise displays; ensures attractiveness of the store through "Tidy Maintenance".
- Contribute to the control of inventory by retrieving, sorting, hanging, and pricing as directed.




- Assist with donation turnover, replenish inventory levels on the sales floor and remove inventory from sales floor as directed.
- Handle the merchandise in a safe and organized manner; assist in stock rotation – "ragging" items in the store.
- Maintain the proper sorting and processing of all donated goods, ensure compliance with quality standards; that all products are priced correctly as per store policy.
- Work with volunteers as assigned.
- Performs other duties as assigned.

Health & Safety

Work in compliance with OH&S; Act and Regulations and abide by TSA H&S; policies and procedures. Report workplace hazards, dangers, injuries, illness, or close calls in a manner required by TSA. Keep work areas clean and hazard free.

Working Conditions

This is a permanent part time position with benefits at 32 hrs per week. Normal working hours are Wednesday – Saturday 8:30 a-5:30 p with 1 hr unpaid lunch.

- Typical retail environment including back room sorting and stock processing with consideration for safety factors.
- The incumbent will work under the following disagreeable conditions: Garbage Odors Dirty Environment Excessive noise Disgruntled customers Customers under the influence.
- Work is varied with periods of repetitive tasks.
- The incumbent must be able to lift up to 40lbs.

Preventionary Measures

- Universal precautions
- Wear gloves, masks, and/or glasses while sorting donations
- Adhering to proper lifting techniques

Education and Experience Qualifications

Education, Qualifications and Certifications: High school diploma or equivalent Non-violent Crisis Intervention an asset NOTE: An alternative level of education and experience may be acceptable.





Experience and Skilled Knowledge Requirements Preference given to those with prior retail experience Knowledge of proper lifting techniques Cash handling/Cash Register experience is required.

Skills and Capabilities: Attention to detail, problem solving Self-motivated/disciplined Ability to maintain information in confidence and exercise good judgement Excellent interpersonal skills, integrity, and adaptability Exhibit valuable listening skills, have strong communication skills Ability to undergo applicable screening and background checks successfully that are that are satisfactory to The Salvation Army, in its sole discretion (i.e., The Salvation Army Abuse Registry) and provide an original copy of a Background Check screening. Ability and willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.

Compensation

The target hiring range for this position is $18.25 to $21.04 with a maximum of $23.82. Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email if you have a need for any accommodation and we will be pleased to discuss this with you.

Employee Benefits

- receive health and dental benefits
- paid vacation and sick time
- RRSP's

About Our People

Our employees are motivated by the fulfillment and meaning they experience as they serve people in need across Canada and Bermuda. Whether at the front-lines or in a support role, as part of our team you’ll work alongside a diverse and skilled group of purpose-driven professionals, empowered to provide exceptional service.

We deeply value the relationships we build in the workplace, as well as the opportunities given to us such as the potential to experience flexibility at work, as well as to expand our skills and advance our careers as together we build a culture of continuous learning and growth.

If you're looking for a career that allows you to find meaning, make an impact, and one that challenges you to grow and become the best version of yourself, join our dynamic team.

There is a place for everyone to belong at The Salvation Army.

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📌 Thrift Store Sales Associate (Williams Lake)
🏢 TSA The Salvation Army TSA
📍 Williams Lake