Enhance customer service delivery at Porsche Centre Markham as a BDC Administrator. Engage with clients, manage appointments, and support service operations in a agile automotive workplace.

Join Pfaff Automotive's Service customer support team in Markham, Ontario, and thrive in a role that bridges customer interactions and service efficiency. This position involves answering calls, scheduling services, and managing customer communications. As part of a Fortune 500 organization, your impact will drive exceptional service and make a difference in customer experiences.

Key Responsibilities
Answer phone calls and schedule customer appointments
Discuss service details and required time with customers




Remind clients about upcoming appointments via phone and email
Communicate customer feedback to service advisors
Assign customers to service advisors to control traffic

Requirements:
Proficiency in Microsoft Office Suite
Detail-oriented with robust organizational skills
Excellent written and verbal communication skills
Problem-solving aptitude to resolve customer issues
Valid driver's license and acceptable abstract

Excel in service and communication as a BDC Administrator at Porsche Centre Markham.

📌 Bdc Administrator At Porsche Centre Markham (Canada)
🏢 L0473 Porsche Centre Markham
📍 Canada